In-Store Sales Representative

2 days ago

Dural NSW, Australia H&G Full time $40,000 - $60,000 per year

We are looking for customer focused In-Store Sales Representative (Power Tools Department) to join our team

Location: Dural, NSW.

Who You'll Be Working For:

Hardware & General is a large, family-owned building and plumbing supplier based in Sydney, Australia. Founded in 1960 by Walter MacGregor, we've grown from a single corner store to six locations across Sydney, yet we've remained proudly family-run, now in our third generation

Why Work With Us:

  • We're known for our high-quality products, expert staff, and outstanding customer service.
  • We provide fast, reliable delivery services and expert advice.
  • Our extensive product range includes over 140,000 items, from building materials and plumbing supplies to hardware and renovation essentials.
  • We operate across six locations, including our flagship Brookvale site (home to multiple specialist sales centres) and stores in Peakhurst, Mona Vale, Terrey Hills, Hornsby, and Dural.

What You'll Be Doing:

  • Assist customers with selection and purchase decisions.
  • Operate "Point of Sale" system to record transactions.
  • Process and follow up quotes to qualify, refine and close sales opportunities and enter details into the quote register and Frameworks.
  • Complete paperwork, ensuring procedures are followed as instructed.
  • Assist with preparation, packing and dispatch of orders & receipt to ensure safe storage of stock.

  • Manage stock levels and liaising with suppliers as directed by the local manager

  • Provide exceptional customer service and demonstrate product knowledge.

  • Ensure the store is well-maintained, organised, and visually appealing.

  • Contribute to achieving sales targets and supporting daily operations.
  • Undertake self-directed learning through Trade Net for relevant products.

What You'll Bring:

  • Experience in a customer service role, such as Retail or Trade.
  • Strong customer service capability with the ability to build successful long term client relationships.
  • Exceptional communication skills and interpersonal skills.
  • Reliable, punctual, and able to manage time effectively.
  • A positive, friendly, professional and customer-focused can-do attitude.
  • Flexibility to work weekends and public holidays where required
  • Eager to learn and grow.
  • Demonstrated ability to use "Point of Sale" system to record transactions and the ability to prepare quotes.

What You'll Get in Return:

  • Attractive staff discounts across all our premium brands.
  • Ongoing training and career development opportunities.
  • Competitive salary and friendly environment.

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