Food and Beverage Supervisor

Rydges Resort Hunter Valley is part of EVT, and being a part of EVT means believing in changing the game. Why? Because no one wants ordinary. If you're seeking to be part of the kind of wow-factor moments you can help shape, then you've come to the right place.

About EVT:
As market-leading experience creators, we bring to life some of the best-known brands and properties in entertainment, ventures, and travel. Our portfolio includes over 140 entertainment experiences like Event Cinemas and Moonlight Cinemas, 150 award-winning restaurants and bars, and 80+ hotels, including QT, Rydges, Atura, LyLo, Independent Collection by EVT and Thredbo. Our ventures include a ~$2.3B property portfolio and hotel management, just to name a few.

Proudly Australian & New Zealand owned, Rydges Hotels & Resorts provides a diverse range of elevated city, suburban, and resort-style hotels. From classic charm to sophisticated style, our properties have every detail considered to deliver a refreshingly local experience with exceptional comforts catering to all guests. Join our team of local heroes dedicated to enhancing every guest's stay. 

Located in the heart of Australia's premier wine region, situated across an enormous slice of pristine countryside. Rydges Resort Hunter Valley is a vibrant 418-room resort and an all-encompassing destination for leisure, conferences, and unforgettable events. As home to the award-winning Hunter Valley Conference and Events Centre, we offer an expansive range of event spaces — from intimate boardrooms for 10 to grand celebrations for over 1,100 guests.

Whether it's a corporate gathering, elegant gala, or poolside cocktail party, our diverse venues and state-of-the-art facilities are designed to impress. With a dedicated events team, exceptional local cuisine, and immersive wine and food experiences, we bring every occasion to life with flair.

2025 Hunter Valley Legends Awards
Hunter Valley Accommodation Operator of the Year

Step Into the Heart of Hunter Valley Hospitality
Bring Energy. Lead with Purpose. Create Unforgettable Moments.

As a Supervisor of our Conference & Events team at Rydges Resort Hunter Valley, you'll contribute to maintaining the welcoming and vibrant atmosphere that sets our resort apart.

From breathtaking vineyard weddings to million-dollar corporate events, no two days are the same and that's exactly how we like it. We're looking for a hands-on leader who thrives in a fast-paced environment, isn't afraid to get involved in the bump-in and bump-out of large-scale functions, and knows what it takes to deliver seamless, five-star service under pressure.

This is your opportunity to lead from the front, support a passionate team, and be part of some of the most exciting and high-impact events in the Hunter Valley.

Step into a role where the pace is fast, the atmosphere is electric, and your contribution truly matters. Join us and help shape unforgettable guest experiences at Rydges Resort Hunter Valley.

As a Supervisor you will:

•    Deliver exceptional guest service: Ensure every guest local or visiting receives warm, professional, and efficient service throughout their experience.

•    Collaborate effectively: Work closely with guests, the Conferencing Executive Sous Chef and his team to manage menu details, address guest feedback, and resolve service concerns.

•    Uphold venue standards: Maintain a high standard of presentation and service across all areas of the venue, ensuring alignment with the hotel's expectations.

•    Lead and inspire: Use your leadership skills to supervise, motivate, and guide team members, fostering a supportive and productive work environment.

•    Maintain cleanliness and order: Oversee the cleaning and upkeep of all service areas, including workspaces, tableware, utensils, and equipment.

•    Promote operational excellence: Encourage and support the team in consistently exceeding guest expectations.

•    Accurate revenue reporting: Ensure accurate end-of-shift revenue reporting, including completion of cash/charge summaries and daily reconciliations.

•    Draw on supervisory experience: Apply your prior leadership experience from a premium service or fine dining venue to enhance team performance.

•    Ensure WH&S compliance: Follow hotel work health and safety (WH&S) standards, maintaining a safe and compliant working environment at all times.

•    Support cross-functional collaboration: Assist other departments and outlets when required to ensure seamless hotel operations.

•    Participate in team meetings: Attend all scheduled team meetings and contribute positively to ongoing communication and alignment.

•    Perform additional duties: Carry out other tasks as directed by the Conference & Events Manager and Food & Beverage Manager.

Skills & experience

•    Guest-focused mindset: A genuine passion for hospitality and service, always striving to find the "yes" and deliver memorable guest experiences.

•    Strong communication skills: Exceptional verbal and written communication abilities to engage clearly with both guests and team members.

•    Attention to detail: A hands-on approach with a strong focus on detail and accuracy to ensure service excellence at every touchpoint.

•    Creative problem-solver: An innovative thinker who can identify opportunities for improvement and deliver creative solutions to enhance guest satisfaction.

•    Flexibility and availability: Willingness to work across a rotating 7-day roster, including nights, weekends and public holidays, to support and other F&B venues as required.

•    RSA certification: A current Responsible Service of Alcohol (RSA) certificate is essential to meet legal and safety standards.

Benefits & Perks
 

•    Incredible team member discounts from your first day on-the-job.   

•    50% off stays at EVT hotels – Rydges, QT, Atura, Lylo and more.   

•    $2 movie tickets, plus Moonlight, Gold Class, Candy Bar discounts and more.   

•    Awesome winter and summer savings and discounts at Thredbo.   

•    Rapid career growth opportunities through our EVT network.   

•    Local community involvement, volunteering and charitable giving.    

•    Australia and NZ's largest and most diverse experiences company 

Join Rydges Resort Hunter Valley and become an EVT experience creator, opportunity taker, the ultimate Daymaker. Join and make a positive impact on our people, communities, and environment every day.