GM People, Culture

Being a part of EVT means believing in changing the game. Why? Because no one wants ordinary. If you're seeking to be part of the kind of wow-factor moments you can help shape, then you've come to the right place.

About EVT:

As market-leading experience creators, we bring to life some of the best-known brands and properties in entertainment, ventures, and travel. Our portfolio includes over 140 entertainment experiences like Event Cinemas and Moonlight Cinemas, 150 award-winning restaurants and bars, and 80+ hotels, including QT, Rydges, Atura, LyLo, Independent Collection by EVT and Thredbo. Our ventures include a ~$2.3B property portfolio and hotel management, just to name a few.  

About the Role

The GM People, Culture & Safety – Hotels & Resorts leads People, Culture, and Safety for EVT's largest and fastest-growing division, spanning Australia, New Zealand, and Singapore. As a member of both the People & Culture Leadership Team and the Hotels & Resorts Senior Leadership Team, the role provides operational and strategic leadership that enables growth, transformation, and resilience.

The role is responsible for translating and implementing enterprise strategy within Hotels & Resorts, as well as leading divisional change and strategic projects that strengthen capability, culture, and performance. Success requires combining strategic influence with hands-on delivery — shaping initiatives, producing leader-ready content and insights, and ensuring execution at pace.

Key Responsibilities

Leadership & Talent Development

• Drive the General Manager Development Program as the key vehicle for building capability and succession across the Hotels & Resorts division.
• Oversee talent management processes, including succession planning, calibration, and development planning.
• Strengthen leadership maturity by supporting hotel-based leaders to lead performance, culture, and people development effectively.
• Partner with the Group P&C and Organisational Effectiveness teams to align divisional leadership development with enterprise strategy, and drive talent initiatives such as trainee and apprenticeships for the division.

People Experience (PX) Strategy & Insight

• Lead the divisional approach to People Experience (PX) using Qualtrics and other tools to gather insights, identify strengths and risks, and influence workforce planning.
• Build leader capability to interpret PX data and develop targeted, effective action plans.
• Identify high-performing sites, emerging risks, and engagement trends to inform business decisions.
• Represent Hotels & Resorts in enterprise PX forums and shape the division's approach to survey cadence, action planning, and feedback culture, and support initiatives that contribute to external "employer of choice" recognition.

Divisional P&C Leadership

• Lead a team of P&C Managers and a WHS Manager to deliver consistent, high-impact people and safety support across the division.
• Align hotel people practices and Group P&C strategy, while adapting to operational realities.
• Coach and develop P&C leaders to build confidence, credibility, and strong partnering across their hotel portfolios.
• Share operational insight to inform Group policy, programs, and planning.

Transformation & Dayforce Optimisation

• Support division-wide change initiatives, including structural change, leadership transformation, and new ways of working.
• Embed Dayforce as a core business platform by improving leader adoption, simplifying workflows, and driving system-led decision-making.
• Work with People Operations to improve Dayforce accuracy, reporting, and utilisation across hotel teams.
• Deliver a leader adoption plan (training, quick-reference guides, dashboards) and hit adoption targets.

Enterprise Contribution

• Lead or co-lead enterprise-wide people and safety initiatives where Hotels & Resorts expertise is relevant.
• Act as a connector between divisional realities and enterprise strategy, influencing and shaping future-ready people practices.
• Pilot initiatives in Hotels & Resorts and enable scalable execution across EVT.

Skills & Experience

• People Strategy & Workforce Planning – Designing and implementing divisional people strategies aligned with operational needs, enterprise priorities, and sector risk profile.
• Safety Leadership & WHS Compliance – Applying advanced knowledge of workplace health and safety legislation, risk management frameworks, and psychosocial safety to embed a safety-first culture.
• Employment Relations – Interpreting and applying employment legislation, awards/agreements, and industrial instruments across multiple jurisdictions (Australia, New Zealand, Singapore).
• Organisational Development – Implementing leadership development, talent management, and succession planning frameworks that align with enterprise capability goals.
• Reward & Remuneration – Applying job evaluation methodologies (e.g., Korn Ferry) and leading remuneration, incentive, and recognition frameworks.
• Change Leadership – Leading large-scale change initiatives, integrating people, culture, and safety considerations into transformation programs.
• System Optimisation – Embedding Dayforce as a core business platform to drive compliance, efficiency, and data-led decision-making.
• Risk & Incident Management – Overseeing investigation, reporting, and resolution processes that ensure procedural fairness and minimise organisational risk.
• Workforce Analytics – Using platforms such as Dayforce and Qualtrics to analyse data, derive insights, and inform people and safety strategies

Benefits & Perks

• Incredible team member discounts from your first day on-the-job.
• 50% off stays at EVT hotels – Rydges, QT, Atura, Lylo and more.
• $2 movie tickets, plus Moonlight, Gold Class, Candy Bar discounts and more.
• Awesome winter and summer savings and discounts at Thredbo.
• Rapid career growth opportunities through our EVT network.
• Local community involvement, volunteering and charitable giving.
• Australia and NZ's largest and most diverse experiences company

Join EVT and become an experience creator, opportunity taker, the ultimate Daymaker. Join and make a positive impact on our people, communities, and environment every day.

When you click apply, you'll be taken to our secure EVT careers portal (powered by Dayforce). This is our official system for managing applications across the EVT Group. You'll simply enter your details and answer a few quick screening questions so we can get to know you better.