Senior Business Risk Partner

Overview

The Senior Business Partner, First Line Risk is a senior operational role responsible for overseeing day-to-day risk activities and embedding resilience across business units. Working closely with department heads and frontline teams, you'll ensure risks are identified, assessed, and managed effectively within the Board's risk appetite.

As a key point of contact for First Line Risk matters, you'll provide hands-on support to uplift risk capability, ensure compliance with frameworks and policies, and drive consistent application of risk controls. Leading a small team of Business Risk Partners, you'll support the Client First Operating Model delivery teams while directly partnering with client delivery teams to demonstrate engagement cadence and drive down risk, impacting client outcomes with guidance from the Senior Manager, First Line Risk.

• Embed a strong risk culture and strengthen operational resilience.
• Partner with delivery teams to improve risk practices and client outcomes.
• Drive continuous improvement in risk processes, controls, and stakeholder engagement.

Key Accountabilities and Main Responsibilities

Strategic Focus

• Champion and embed a "risk as a mindset" culture across the organisation.
• Drive alignment with the Client First Operating Model, supporting risk forums and capability uplift.
• Enable reduction of operational risk through proactive engagement and collaboration.
• Integrate First Line Risk management into broader organisational planning and decision-making.
• Continuously improve risk management strategies, processes, and controls.

Operational Management

• Oversee the development and implementation of First Line Risk protocols across departments.
• Translate frameworks, policies, and regulatory requirements into practical actions.
• Proactively identify, assess, and manage emerging risks and compliance obligations.
• Monitor and report on risk mitigation plans to ensure alignment with appetite.
• Contribute to risk reviews for projects, transitions, and business requirements.
• Participate in assurance mapping and Early Change Assessments (ECAs).
• Deliver training to uplift risk awareness and capability across teams.

People Leadership

• Lead, mentor, and coach a small team of First Line Risk professionals.
• Foster a high-performing team culture, promoting collaboration, accountability, and continuous learning.
• Identify development needs and deliver risk and resilience education across the business.
• Support staff in adhering to risk principles and uplifting operational capability.
• Promote a culture of high performance aligned to MUFG's core values.

Governance & Risk

• Collaborate with 2nd and 3rd Line Risk to implement the Three Lines of Defence (3LOD) model.
• Ensure compliance with legal, regulatory, and internal policy requirements.
• Support assurance programs and contribute to compliance reporting and governance activities.
  Monitor and escalate compliance issues to Line 2 where required.

Experience & Personal Attributes

Essential Criteria

• 3+ years' experience in operational risk, compliance, or related roles.
• Strong operational experience in financial services or superannuation risk management.
• Solid understanding of risk frameworks, internal controls, and compliance obligations.
• Proven ability to manage competing priorities in fast-paced environments.
• Strong stakeholder engagement and communication skills, with the ability to influence at all levels.
• Demonstrated ability to uplift risk capability and embed best practices.
• Tertiary qualifications in business, risk, or related disciplines.
• Personal commitment to modelling organisational behaviours and values.
• Extensive knowledge of superannuation legislation and regulatory frameworks.
• Ability to analyse complex processes and develop recommendations to strengthen controls.
  Strong, collaborative working relationships across all organisational levels.

Some of our Employment Benefits

• Flexible working– enabling our employees to work in the office and at home
• Purchased Leave, Parental Leave, Volunteer Leave, Gender transition leave, Well-being leave
• Employee Recognition Program - to recognise people who are demonstrating our values and
• Talent Referral Program
• Salary Sacrificing via Superannuation
• Employee Assistance Program
• Learning & Development - Development at your fingertips via self-paced learning, including educational assistance support
• Employee discounts – Access discounted rates and offers from a variety of providers including Bupa and Microsoft
  Novated Car Leasing

Culture @ MUFG Pension & Market Services

We are an inclusive employer whose people work collaboratively. We encourage, support and value the various talents and perspectives of our people and promote a flexible and blended work environment where our people can thrive, and their wellbeing is supported. We know that diversity drives better client outcomes, continuous improvement, and growth. Be part of our company and together we will achieve our full potential. We treat all individuals fairly and equitably and do not discriminate on the basis of diverse characteristics including, but not limited to gender, gender identity, sexual orientation, age, ethnicity, cultural background, physical abilities/disabilities, religious or political belief, marital or family status or carers responsibilities.

How to apply

Ready to take the next step in your career? Apply now with your resume and detailed cover letter highlighting your skills, experience, and why you would be a good fit for the role. Candidates must have the relevant work rights to be considered for an opportunity at MUFG Pension & Market Services. Successful applicants will be required to complete background screening prior to commencement of employment.

MUFG Pension & Market Services is a global, digitally enabled business that empowers a brighter future by connecting millions of people with their assets – safely, securely and responsibly.

Through our two businesses MUFG Retirement Solutions and MUFG Corporate Markets, we partner with a diversified portfolio of global clients to provide robust, efficient and scalable services, purpose-built solutions and modern technology platforms that deliver world class outcomes and experiences.

A member of MUFG, a global financial group, we help manage regulatory complexity, improve data management and connect people with their assets, through exceptional user experience that leverages the expertise of our people combined with scalable technology, digital connectivity and data insights.

Our MUFG Retirement Solutions division combines its proprietary technology, process and people to deliver a comprehensive financial data solution to its superannuation clients. We support clients across all superannuation fund sectors including government, industry, retail and corporate.

By accompanying our core member and employer administration with a full range of value-added services, we offer the most comprehensive superannuation administration solution on the market. The scale, adaptability and ease of use of our proprietary systems, in conjunction with our integrated analytics offering, allow us to innovate and grow with the needs of our clients.

MUFG Pension & Market Services is building a dynamic, client focused, caring and inclusive culture that is built on the foundations of an entrepreneurial spirit, effective risk management, empathy and trust, and underpinned by its core values.

We are an inclusive employer whose people work collaboratively. We encourage, support and value the various talents and perspectives of our people and promote a flexible and blended work environment where our people can thrive and their wellbeing is supported. We know that diversity drives better client outcomes, continuous improvement, and growth. Be part of the MUFG Pension & Market Services journey and together we will achieve our full potential.

We treat all individuals fairly and equitably and do not discriminate on the basis of diverse characteristics including, but not limited to gender, gender identity, sexual orientation, age, ethnicity, cultural background, physical abilities/disabilities, religious or political belief, marital or family status or carers responsibilities.

Candidates must have the relevant work rights to be considered for an opportunity at MUFG Pension & Market Services. Successful applicants will be required to complete background screening prior to commencement of employment.