Snr Business Partner

Req ID: 104798

Department: Property - End User Experience

Division: Enterprise Finance

Location: Docklands

About Us

At ANZ, we're shaping a world where people and communities thrive, driven by a common goal: to improve the financial wellbeing and sustainability of our millions of customers.

About the Role

The Property Business Partner acts as the strategic interface between the Property function and respective Business Units (BUs), ensuring that property services align with operational needs, strategic objectives, that are delivered to the satisfaction of the business without diminishing customer or employee experience.

This role plays a critical part in consolidating and understanding business requirements to effectively translate into property solutions which include overseeing the delivery outcomes that balance performance, cost, compliance, and customer satisfaction.

The Business Partner can guide the BU to consider new ideas or demonstrate, with the use of data, improvements/efficiencies to assist the Bank in both use of space and workplace experience.

This role will assume responsibility for a consistent approach to engagement & capture of outcomes, as well as assisting the Head of Workplace Experience in the mix & distribution of workload.

Management of key senior leaders of the bank to clearly understand the BU operations to ensure strategies and solutions represent 'best practice' in terms of workplace enablement and enhances the end user experience.

Role Type: Permanent

Role Location: L9A/833 Collins Street, Docklands VIC 3008

Work Hours: 40 Hours, Full Time

What will your day look like?

As a Property Business Partner, you will:

Proactively develop and manage the relationship with the client/occupants to ensure property services delivery expectations are met and/or exceeded.

Undertake pro-active planning to understand and develop strategic property solutions to support client (BU) requirements (including asset and/or network planning) that take into consideration current & future business requirements coupled with property principles

First Point of contact for management of issues/complaints escalated by end-users (Customers or staff).

Working collaboratively with alliance partners ensure approved strategies are implemented within agreed time and cost parameters.

Proactively liaise with all stakeholders to ensure all accommodation data is accurate in property databases & financial systems.

Prepare regular portfolio management reports, within specified timeframes, detailing property status and performance including recommendations on property management issues.

Management & monitoring of relocation & project plans developed & implemented to support relocation &/or investment activity including plans & reports developed by third party suppliers.

Actively lead and encourage an environment that supports teamwork, cooperation, performance excellence and personal success.

Work collaboratively with Customers, Facilities Managers, Leasing Managers & property services Contractors (delivery team) to ensure accommodation expectations are met.

Provide Superior Personnel Management to all reports (internal or external service providers).

Responsible for full compliance with group property guidelines and all relevant statutory codes.

What will you bring?

To grow and be successful in this role, you will ideally bring the following:

Providing advice, recommendations and thought leadership, based on expertise and experience, to address needs.

Excellent client service and communication skills

Translating business requirements into solutions by understanding needs, feasibility and impact.

Preparing, equipping and supporting people to successfully adopt change to drive organisational outcomes.

Planning and prioritising what needs to be done (including people, process and technology implications) in order to deliver upon customer/user needs and strategic priorities. This includes identifying, planning for, tracking and resolving dependencies.

Building, maintaining and influencing relationships to achieve mutually beneficial outcomes.

Helping to foster a healthy working culture. Enabling and facilitating a safe and supportive work or team environment, where our people are inspired and motivated to grow, thrive and deliver value.

Executing tasks and contracts to source and procure products and/or services from vendors and other suppliers. This includes policy and internal standards as well as monitoring the performance and financial impacts of the contract or service.

You're not expected to have 100% of these skills. At ANZ a growth mindset is at the heart of our culture, so if you have most of these things in your toolbox, we'd love to hear from you.

So why join us?

From the moment you join ANZ, you'll be doing meaningful work that will shape a world where people and communities thrive.

But it's not just our customers who'll feel your impact. You'll feel it too. Because at ANZ, you'll have the resources, opportunities, and support you need to take the next big step in your career.

We're a diverse bunch at ANZ in different roles, different locations, doing different things. That's why we have a range of flexible working arrangements, so our people can 'make work, work for them'. We also provide a range of benefits including access to health and wellbeing services and discounts on selected products and services from ANZ and more.

At ANZ, you'll be part of an organisation where the different backgrounds, perspectives and life experiences of our people are celebrated. That's because we're committed to building a workplace that reflects the diversity of the communities we serve. We welcome applications from everyone and encourage you to talk to us about any adjustments you may require to our recruitment process or the role itself. If you're a candidate with a disability or access requirement, and have an enquiry about the support provided, please let us know on your application or visit ANZ Accessibility and Inclusion Programs for alternate contact methods.

. You can apply for this role by visiting ANZ Careers and searching for reference number

Job Posting End Date

06/11/2025 , 11.59pm, (Melbourne Australia)