
Customer Advisor, Leave
6 days ago
Branch Customer Advisor, Leave & Relief – Banking – Townsville
- Are empowered to make a positive difference for customers and communities
- Given the opportunity to learn, grow and achieve.
- Deliver a seamless, consistent, and tailored customer experience every day
Our people are customer obsessed. They prioritise the needs and satisfaction of the customer above all else. Our mindset fosters innovation and creates strong, lasting customer relationships as we strive to be the most customer centric company in Australia and New Zealand.
The Hours (Monday - Friday 30+ hours per week):
Join our team in this role within the hours 9:00am – 4:30pm, Monday, Tuesday, Wednesday, Friday and 9:00am – 5:15pm on Thursday.
Your home branch will be Townsville however your skills and expertise will also be required to cover our Ayr and Ingham branches, so a licence and transport is essential. *Mileage paid
More focus on you:
All new Customer Advisors will benefit from NAB's tailored career development programs, upskilling and mobility opportunities to ensure they are set-up for success. We also offer:
- Access to banking and financial services discount including competitive rates and reduced fees on home loans, credit cards and insurances
- Extensive range of benefits and discounted offers on Travel, Fitness, Events and Technology.
- Variety of leave benefits including parental leave, religious leave, special leave, sporting activities leave and volunteer leave
- For more information on NAB Colleague Benefits and Perks visit our website.
Each day, you'll go above and beyond to:
- Support NAB's Townsville, Ayr, and Ingham branches by being the first point of contact for our customers; putting them at the centre of everything you do.
- Identify the most suitable products and services for customers: like account opening, unsecured lending and banking transactions
- Demonstrate our Smarter Banking options (self-service and digital) for customers; making so banking is simple, easy and secure.
We're looking for the brightest minds to deliver the best for our customers. We'd love for you to have:
- A passion for delivering quality, gold-class experiences for NAB's diverse range of customers
- A team player with a keen eye for detail ensuring every, transaction is efficient and accurate
- Customer centric thinking and an appreciation for inclusion and the diversity of our customers
- No banking experience required - Full training provided
A diverse and inclusive workplace works better for everyone
We know that our people make us who we are. That's why we have built a culture of equity and respect – where everyone feels valued and appreciated for being their authentic selves. In partnership with our multiple Employee Resource Groups (ERGs) we continue to foster an inclusive environment, where all NAB colleagues' unique backgrounds and identities are understood, respected and celebrated. We are committed to providing an environment where you can work your way.
For details on the recruitment process, and accessibility, please visit To discuss adjustment requirements, please contact the NAB Careers team, via (please reference job number) or visit our Careers page through the link above for other contact options.
Join NAB
If you think this role is the right fit for you, we would love to hear from you.
Please note candidate screening and interviews may be conducted prior to the closing date of the job advert, we therefore encourage you to apply at your earliest opportunity.
Unsolicited CVs from agencies will not be accepted.
-
Customer Advisor
1 week ago
Northern QLD, Australia NAB Full time $40,000 - $80,000 per yearBranch Customer Advisor – Banking – Townsville and Aitkenvale (3 positions available)Are empowered to make a positive difference for customers and communitiesGiven the opportunity to learn, grow and achieve.Deliver a seamless, consistent, and tailored customer experience every dayOur people are customer obsessed. They prioritise the needs and...
-
Laboratory and Technical Support Advisor
1 week ago
Northern QLD, Australia JCU: James Cook University, Australia Full time $88,391 - $95,736 per yearCreating a brighter future for life in the Tropics and beyond, through education and research that makes a difference locally, and globally, James Cook University (JCU) now has an exciting opportunity for a Laboratory & Technical Support Advisor to to join our team.Full-time, continuing position, based at Townsville Bebegu Yumba campus, Douglas.HEWL 6:...
-
Customer Advisor
1 week ago
Hughenden QLD, Australia NAB Full time $60,000 - $80,000 per yearCustomer Advisor Our people are customer obsessed, we put customers at the centre of everything we do to understand their evolving needs and challenges. Your job is just one part of your life. When you bring your ideas, energy, and hunger for growth to us, you'll be recognised and rewarded for your contribution in return. You'll have our support to excel...
-
Customer Advisor
1 week ago
Charleville QLD, Australia NAB Full time $60,000 - $80,000 per yearCustomer Advisor Our people are customer obsessed, we put customers at the centre of everything we do to understand their evolving needs and challenges. Your job is just one part of your life. When you bring your ideas, energy, and hunger for growth to us, you'll be recognised and rewarded for your contribution in return. You'll have our support to excel...
-
Finance Advisor, Transport and Main Roads
1 week ago
Northern QLD, Australia Department of Transport and Main Roads Full time $104,000 - $130,878 per yearExciting Career Opportunity – AO5 Finance AdvisorJoin the Transport and Main Roads team in the Northern District on a permanent basis and take the next step in your finance career.Enjoy an enviable work/life balance in a relaxed coastal setting, surrounded by world-famous attractions including the stunning Great Barrier Reef.Don't miss out – apply now...
-
Laboratory and Technical Support Advisor
1 week ago
Northern QLD, Australia JCU: James Cook University, Australia Full time $88,391 - $95,836 per yearJames Cook University (JCU) is creating a brighter future for life in the Tropics and beyond, through education and research that makes a difference locally and globally.We now have an exciting opportunity for a passionate and experienced Laboratory and Technical Support Advisor (Human Anatomy) to join our Townsville Laboratory and Technical Support...
-
Northern QLD, Australia Department of Transport and Main Roads Full time $90,000 - $120,000 per yearRoadTek North Queensland is seeking a proactive and knowledgeable Advisor (Temporary Traffic Management) to join our frontline operations team. This role is pivotal in supporting Project Managers and Operational staff by providing expert advice and guidance on Temporary Traffic Management (TTM) practices across civil construction and maintenance projects.You...
-
Health and Safety Advisor, Queensland Health
1 week ago
Northern QLD, Australia Department of Health - Queensland Full time $105,568 - $114,861 per year**Exciting opportunities available now with the Townsville Hospital and Health Service.**About the work unit / facilityHealth Safety and Wellbeing / People Strategy and Governance / TownsvilleAbout your new employerClinical ExcellenceThe Townsville Hospital and Health Service (HHS) organisation offers a diverse and dynamic healthcare environment, providing...
-
Service Advisor
1 week ago
Gladstone QLD, Australia Robertson & Co Full time $60,000 - $80,000 per yearBill Robertson Toyota is looking for a Service Advisor to join its team. Service Advisors ensure our customers have an 'Oh What a Feeling' service experience at the dealership. Tasks include greeting customers, answering phones, making bookings, monitoring service progress to ensure jobs are finished on time, quoting repairs and preparing invoices. Our...
-
Customer Service Agent
1 week ago
Northern QLD, Australia Qantas Airways Ltd Full time $40,000 - $80,000 per yearCompany DescriptionFounded in the Queensland outback in 1920, Qantas has grown to be Australia's largest regional, domestic, and international airline. Qantas has a range of subsidiary businesses that support the overall operations of the Group. The Qantas Group's main business is the transportation of customers and freight using two complementary airline...