Senior Solutions Architect – CommSec

• You are a Solutions Architect with deep tech knowledge of business banking and trading
• We are the Solutions team that drives Business Banking into the future
• Together we will create secure, safe and fast banking solutions for our customers

Do Work That Matters

CommBank Technology powers the bank's core capabilities, enabling seamless experiences for our customers and investors. As a Senior Solutions Architect within CommSec , Australia's leading retail broker, you'll help shape the architecture that supports our broking and investment platforms, ensuring they remain secure, scalable, and customer-centric .

Your Impact

This role is central to our strategy of being architecture-led, delivering safe, sound, and secure technology outcomes that drive CommSec forward. You'll work across a diverse portfolio of products and services including CRM, Assisted Customer Channels, and data architecture, enabling seamless investor engagement and operational efficiency.

You'll also play a key role in shaping our customer data strategy, enabling a single view of customer, improving data integrity, and supporting advanced analytics and reporting capabilities. Your work will directly contribute to CommSec's digital transformation and customer-centric strategy.

Your Team

You'll join the Business Bank S olution Architecture team , collaborating closely with product, engineering, and operations teams. Our team is r esponsible for ena bling Comm Sec's mar ket-leading position in retail broking, with a strong emphasis on data-driven architecture, CRM integration, and omnichannel customer support.

What Success Looks Like

• Architecting solutions that support CommSec's core capabilities such as trading platforms, CRM systems, customer service channels, and data platforms.
• Designing CRM and Assisted Channel solutions to enable seamless customer journeys across digital, mobile, contact centre, and agent-assisted platforms.
• Drive the adoption of microservice architecture and modern integration patterns across our trading and client facing platforms.
• Leading CRM strategy development and integration into enterprise architecture roadmaps, aligning with digital and omni-channel priorities.
• Implementing Master Data Management (MDM) solutions to improve customer data integrity and enable accurate reporting and decision-making.
• Translating business requirements into scalable, secure, and resilient solution designs aligned with reference architectures.
• Providing architectural governance across the solution delivery lifecycle, ensuring alignment with CommBank's technology strategy.
• Partnering with stakeholders to evaluate solution options and articulate trade-offs in terms of business value, technical feasibility, and long-term sustainability.
• Supporting vendor selection and integration, particularly for CRM platforms, data services, and trading systems.
• Coaching engineering teams to deliver high-quality solutions that meet business demands and customer expectations.

We're Interested in Hearing from People Who Have:

• Deep experience in solution architecture within financial services, especially in broking, CRM, or customer service platforms.
• Strong understanding of architectural principles and frameworks, ideally with industry certifications.
• Experience with SQL /NoSQL databases and data modelling for financial transactions.
• Familiarity with event-driven architectures (e.g., Apache Kafka) and cloud-native services (Azure/AWS).
• Proven ability to operate in Agile environments and cross-functional teams.
• A practical mindset with a passion for solving complex business problems through technology.

If you're ready to architect the future solutions of CommSec , we'd love to hear from you. Apply today

If you're already part of the Commonwealth Bank Group (including Bankwest, x15ventures), you'll need to apply through Sidekick to submit a valid application. We're keen to support you with the next step in your career.

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Advertising End Date: 26/09/2025