Team Leader

2 weeks ago

Castle Hill, New South Wales, Australia Saints Care Ltd. Full time $104,000 - $130,878 per year

Location:
 Both Castle Hill & Blacktown/Doonside

Employment Type:
 Full-time (38hrs pw)

Salary:
 SCHADS level 6

Are you a passionate leader with experience managing staff and driving impactful youth programs? Saints Care is seeking a dynamic 
Team Leader
 to oversee our youth services supporting young people affected by homelessness and those involved in the criminal justice system.

About Us:

Saints Care is a values-driven not-for-profit organisation committed to empowering vulnerable communities, families and young people through housing support, early intervention, community development, financial aid and crime prevention programs. We operate across the Mid North Coast, Western Sydney, and South East Queensland. Saints Care is an all-inclusive organisation that is a strong ally to the LGBTQIA+ community, Aboriginal and Torres Strait Islander and Culturally and Linguistically Diverse communities. All our staff and volunteers come from diverse cultures, abilities, and various belief backgrounds.

Our Youth Service in Western Sydney, known as Youth Rezolutions provides a non-residential youth homelessness & prevention service and a casework support program for Youth Justice.

Your Role:

As Team Leader, you'll lead a dedicated team of experienced youth caseworkers, intake worker, program leads, and casuals, ensuring high-quality service delivery, staff development, and program outcomes. You'll play a key role in shaping services that make a real difference in young lives.

No on call or weekend work.

Key Responsibilities:

  • Lead and support a team of youth caseworkers, program leads, intake workers and casuals across multiple programs
  • Oversee service delivery aligned with best practice and funding requirements
  • Build strong relationships with stakeholders, including government and community partners
  • Monitor outcomes and contribute to continuous improvement
  • Ensure compliance with relevant legislation and organisational policies

About You:

  • Proven experience in managing experienced staff and understanding of emotional intelligence leadership
  • Experience in leading youth-focused programs from a trauma informed and strengths-based approach
  • Experience with case management intervention practice
  • Strong understanding of issues facing young people experiencing homelessness or justice involvement
  • Experience in managing crisis situations
  • Excellent communication, leadership, and organisational skills
  • Experience working with various different stakeholders to produce positive outcomes
  • Understanding and/or experience working with First Nations people and communities from a cultural safe lens
  • Relevant degree qualifications in social work, youth work, or a related field

Other Mandatory Requirements:

  • National Criminal History Check
  • Working with Children's Check
  • Current NSW Driver's License
  • Access to a comprehensively insured vehicle

Why Join Us?

  • Make a meaningful impact in the lives of young people
  • Supportive, values-based workplace culture
  • Opportunities for professional development
  • NFP salary packaging benefits

Our previous Team Leader says:

"This role has been a transformative journey, one that has not only challenged me but deeply enriched my growth as a leader. It has sharpened my management skills and broadened my perspective in ways I never imagined. The true joy, however, has come from leading a team whose passion and dedication inspire me daily."

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