Small Appliance 2IC

3 days ago

Melbourne, Victoria, Australia Harvey Norman Full time $60,000 - $80,000 per year

· Full Time Position

· Guaranteed base earnings + attractive commission

· Paths for career progression with a trusted national brand

Discover a great place to work at Harvey Norman - an Australian Retail icon in the home and lifestyle space.

The Harvey Norman Broadmeadows Small Appliances Team is seeking a passionate, customer service focused 2IC to join them in delivering Great Service, Always to their customers.

As a 2IC, you have an understanding of retail management, life at home solutions and a desire to find the best outcome for our customers.

To be successful you must:

·  Have a passion for retail

·  Be highly motivated and results driven person with outstanding customer service and communication skills

·  Enjoy working in a team environment

What we require:

·  Experience in (or ability to work in) a customer focused, successful retail business

·  A high level of Small Appliances product knowledge to support customer queries

·  Experience in retail management with an excellent sales track record

·  Have the ability to maximize sales, assist with coaching, leading and motivating an enthusiastic team

·  Ability to service your customers while managing work tasks around their needs

·  Going above and beyond to provide exceptional customer focused problem solving

·  Experience of resolving customer complaints and making quick decisions to ensure happy customers and timely accurate

services

·  Passion to exceed individual and store sales targets

·  Flexibility across retail trading hours including weekends, public holidays and late night trades

What we offer:

·  Generous staff discounts

·  Attractive commission based structures

·  Fantastic incentive based promotions

·  Harvey Norman is a strong advocate of career progression with a wide support network for professional development

·  An environment where good performance is recognised and rewarded

·  A flexible and positive work environment

If this role exhilarates your passion for a new opportunity then please submit your application for consideration.

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