distribution centre team manager

ABOUT US

Winc is a workplace support company. We free up organisations to do what they do best by taking care of everything a workplace needs to work, all in one place. That means bringing together true depth and breadth of range, industry insights, tailored solutions, and national coverage to deliver what workplaces need when they need it.

ROLE PURPOSE

Our Team Manager is responsible for driving planning efficiencies, leading Team Coordinators and Leaders, and supporting improvements across receiving through to final despatch at our National Distribution Centre (NDC), ensuring business goals and profit objectives are achieved.

KEY ACCOUNTABILITIES

• Manage end-of-day inbound, replenishment, and outbound processes in conjunction with other Team Managers.
• Control labour costs within budget while maintaining high service levels.
• Drive operational standards, change management, and continuous improvement initiatives.
• Coordinate cross-training and support team development.
• Promote a "Safety First" culture, lead OH&S programmes, and ensure compliance with the Winc National OH&S Management System.
• Deputise for the DC Shift Manager when required.

Teamwork & Leadership

• Act as a role model and provide support to the team.
• Share knowledge, delegate effectively, and manage individual performance.
• Use positive influence and effective communication to build strong working relationships.

Competencies and Skills

• Strong customer service focus with excellent communication skills.
• Knowledge of compliance, OH&S, and relevant legislation.
• Proven relationship management, influencing, and leadership skills.
• Advanced computer skills (MS Word, Excel, etc.).

WHAT WE LOOK FOR

• Experience managing a team in a warehousing environment.
• Knowledge of state legislation relating to OH&S and Industrial Relations.
• Demonstrated leadership and vision in managing staff, projects, or initiatives.
• Strong understanding of logistics operations and processes.
• Proven experience in implementing process improvements and change management.
• Strong communication skills with the ability to liaise effectively across multiple departments.

WORKING WITH WINC

• We believe we're better and smarter together and our values reflect our commitment to creating a welcoming, diverse and inclusive environment.
• We all reap the rewards of diversity with gender equity across teams, senior management and internal promotions as just the beginning.
• We are committed to First Nations empowerment and support and clear on our responsibility to take action to address the imbalance in opportunities.
• We are focused on working towards a more sustainable future with our Winc Social Agenda - our plan to make a difference across six pillars of social responsibility (Safe Work Practices, Gender Equity, First Nations Empowerment and Support, Climate Change, Responsible Packaging/Management of Waster and Ethical Sourcing).
• We're passionate about setting our people up for success and providing the training, tools and environment to enable you to perform your best and develop your career at Winc.
• We take care of our people through our internal Mental Health First Aider network, free access to our Employee Assistance Program, and generous leave entitlements to support you through the various priorities and stages of life (e.g. Lifestyle Leave, Volunteering Leave, Cultural Awareness Leave, Sorry Business Leave, Paid Parental Leave, Domestic Violence Leave).
• And finally, there's plenty of perks Our much loved quarterly The Winc Awards recognition program, team discounts, corporate partner discounts. People say it's a really collaborative and supportive environment - why don't you be the judge?