Assistant Workplace Lead

2 days ago

Southbank, Victoria, Australia JLL Full time $80,000 - $120,000 per year

At JLL, we see a Brighter Way forward for our clients, our people, our planet, and our communities. With over 200 years of real estate experience, we are, and always have been, in continual pursuit of brighter ways of working.

We bring to life see a Brighter Way in all that we do by seeking better, smarter, more innovative ways of working. We approach our work in a warmer, more optimistic, and inclusive way.

JLL is a global leader in helping clients envision where people will live, work, play, shop, and eat.

About the role:

Working onsite with our global, technologies client based in Southbank, the Assistant Workplace Lead supports the ANZ Workplace Lead in overseeing daily operations of our corporate workplace environment, covering four sites across Australia and New Zealand. This role ensures optimal functionality, exceptional employee experience, and alignment with organisational objectives whilst serving as a key contact for workplace-related matters.

A snapshot of the role:

  • Deliver superior customer service and maintain regular client communication
  • Manage 2 direct reports
  • Oversee contractor performance and assist with vendor procurement processes
  • Manage purchase orders, invoice verification, and workplace budget optimisation
  • Conduct regular safety audits and ensure regulatory compliance
  • Implement best practice operations and oversee daily workplace functions
  • Maintain premises in excellent condition and provide reception support
  • Coordinate kitchen operations, consumables, and meeting room bookings
  • Support property risk management and business continuity planning
  • Follow escalation procedures and incident reporting protocols
  • Ensure compliance with JLL business conduct guidelines and procedures

What you will bring

We're seeking a professional with strong customer service experience who can confidently engage with stakeholders at all levels whilst maintaining excellent organisational standards. The ideal candidate will be self-motivated, adaptable, and able to work autonomously in a dynamic corporate environment.

  • Strong customer service focus with professional yet friendly corporate presentation
  • Excellent time management, organisational skills, and team collaboration abilities
  • Confident communication with all stakeholder levels from executives to contractors
  • Current NV1 security clearance (or willingness to obtain and maintain)
  • Problem-solving capabilities with flexibility to adapt to rapidly changing situations

What to expect from us:

As an organisation, we don't just accept that we are a place of many different people, but we embrace it, we celebrate it, and we proactively support the needs that difference brings. JLL is committed to equal opportunity and building an inclusive workplace.

We are dedicated to offering veterans from all ranks and services a successful civilian career as they transition out of the military. We recognise and appreciate the skills acquired in their service careers as vital and transferable to our workforce.

Apply now with reference REQ450249

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