Cloud Engineer

EML is a leading
Workers Compensation
and
Personal Injury Claims Management
business. Our goal is to help people get their lives back through
ongoing support during their return-to-work journey
. We continue to experience ongoing growth and now have over
4,000 dedicated employees
. We foster a learning culture that allows for us to continually invest in our employees ensuring a
long-term career
here at EML.

THE OPPORTUNITY
As we expand, our
Technology team is growing rapidly
, driving
innovation in AI for Workers Compensation
. We're transforming the industry with cutting-edge solutions that enhance claims management, improve outcomes, and streamline processes.

At EML, we foster a learning culture, investing in our people to build long-term careers while shaping the future of technology in our sector.

As part of our newly created
Cloud Engineering team
, we're on the lookout for a passionate
Cloud Engineer
to help shape the future of cloud services at EML. This is a rare opportunity to step into a pivotal role within a growing function and play a lead role in delivering strategic cloud initiatives that enhance reliability, security, and scalability across our hybrid cloud platforms.

You'll be hands-on in supporting cloud architecture, automation, and operations, while working closely with cross-functional teams to optimise cloud performance and costs. This is more than BAU — it's a chance to influence how we build and manage intelligent solutions for our business as we evolve.

This will be a
full time, 12 month contract
position based in the
Sydney
office, with flexibility to work from home up to 2 days per week.

Your Responsibilities

• Manage and support all cloud services deployed in AWS & Azure, automating infrastructure provisioning using Terraform and developing CI/CD pipelines with GitHub Actions.
• Implement and maintain cloud security services, IAM best practices, RBAC, and ensure compliance with APRA CPS 234, ISO 27001, and other regulatory standards.
• Configure and manage VPCs, subnets, VPNs, and hybrid cloud connectivity, implementing network security controls and optimising performance.
• Plan and execute cloud migrations and workload optimisation using auto-scaling, serverless computing, Kubernetes (EKS/AKS), and Docker.
• Implement cloud monitoring, logging, and incident response processes using tools like PRTG, Datadog, and native AWS/Azure services, participating in root cause analysis and post-mortems.
• Collaborate with development, security, and infrastructure teams to align cloud strategies, maintain technical documentation, and deliver internal training and knowledge sharing
• ABOUT YOU
• Proven experience as a Cloud Engineer with 5+ years in the IT sector, including at least 3 years leading the implementation and management of AWS & Azure services.
• Strong background in hybrid cloud environments, with hands-on expertise in cloud infrastructure, automation, and Infrastructure as Code (IaC).
• Solid knowledge of AWS and Azure cloud services, with experience in Kubernetes, containerised workloads, serverless computing, microservices, and API management.
• Proficient in scripting, CI/CD tools (GitHub Actions, Jenkins CI/CD), and disaster recovery solutions, with a strong understanding of cloud security frameworks (CIS, NIST).
• Excellent problem-solving skills, attention to detail, and solid experience in designing and documenting complex technical solutions.
• Strong communication skills and a collaborative approach to working within cross-functional technology teams.

What We Offer
We stand together as equals. EML is an equal opportunity employer so by coming to work for us, you will be part of a culture that celebrates diversity and inclusion. We are committed to maintaining a workplace where everyone feels valued and where we show respect, integrity and honesty.

EML provides career opportunities and great employee benefits, including:

• A vibrant, collaborative innovative team culture
• Flexibility with opportunity to WFH when you are fully trained in your role.
• A corporate wellbeing program with discounted health insurance and gym membership
• Access to discounts at over 350 retailers through our Rewards Hub program
• Entitlement to an annual tenure and performance-based recognition reward
• Comprehensive learning and development support
• Companywide events to celebrate success.
• Quarterly Reward and Recognition Awards
• Up to 16 weeks paid parental leave, plus super

We value our people and are committed to supporting our employees by investing in their professional development and providing generous employee benefits. If this position is of interest to you, please apply now.