Quality Support Officer

5 days ago


Katherine, Northern Territory, Australia NT Health Full time $66 - $71 per year

Job description

Agency Department of Health Work unit Safety and Quality Unit

Job title Quality Support Officer Designation Administrative Officer 3

Job type Full time Duration Ongoing

Salary $66,773 - $71,746 Location Katherine

Position number 2823 RTF Closing 23/09/2025

Contact officer Aimie Cannon on or

About the agency

Apply online

APPLICATIONS MUST INCLUDE A ONE-PAGE SUMMARY ABOUT YOU, A DETAILED RESUME AND COPIES OF YOUR

TERTIARY QUALIFICATIONS.

Information for applicants – inclusion and diversity and Special Measures recruitment plans

The NTPS values diversity. The NTPS encourages people from all diversity groups to apply for vacancies and accommodates

people with disability by making reasonable workplace adjustments. If you require an adjustment for the recruitment process or

job, please discuss this with the contact officer. For more information about applying for this position and the merit process, go

to the OCPE website.

Aboriginal applicants will be granted priority consideration for this vacancy. For more information on Special Measures plans, go

to the OCPE website.

Primary objective

Provision of efficient and effective administrative support to the Katherine Hospital Safety and Quality Unit which are customer

focused, meet the needs of internal and external clients and are undertaken in a timely and professional manner.

Key duties and responsibilities

1. Provide efficient administrative support to the Safety and Quality Unit including maintaining the team email and calendar, record

and analyse all incoming correspondence, word processing, spread sheet, information management/record keeping, process

invoices for payment, and other administration duties as required.

  1. Communicate with a broad range of stakeholders including executive, administrative, clinical, and safety and quality staff.
  2. Effectively and efficiently utilise information technology and databases to establish and maintain office systems and service

activities including the use of HPE Content Manager, Travel Request Information Processing Systems (TRIPS), Electronic Invoice

Management Systems (EIMS), and other programs as required.

  1. Coordinate and organise travel and accommodation for staff and for meetings, training and conference activities.
  2. Ensure quality and up to date records are maintained by having consistent, accurate and timely processing standards.
  3. Formulate meeting agendas, take minutes and distribute as well as manage bookings for meeting rooms.
  4. Follow defined service quality standards, work health and safety policies and procedures relating to the work being undertaken

in order to ensure high quality, safe services and workplaces.

Selection criteria

Essential

1. Experience working as an administration assistant in a busy team environment.

2. Well-developed interpersonal, written and oral communication skills in a client focused environment and the ability to develop

professional relationships with clients from diverse cultural backgrounds.

3. Proven ability to organise work, meet deadlines, have attention to detail, maintain confidentiality, and utilise initiative together

with a demonstrated ability to work independently as part of a team.

4. Demonstrated skills in the effective use of Microsoft Office, office equipment, and video/teleconferencing with the ability to

assist others to acquire the skill and knowledge to effectively utilise these applications.

5. Experience in office procedures and systems including in government or other large organisations.

Desirable

1. Experience providing administrative support services in a Safety and Quality team or medical/clinical environment. Knowledge

of and experience using Northern Territory (NT) Health Services based software packages and databases, e.g. Acacia, Riskman,

and TRIPS.

  1. Certificate in Business Administration.

Further information

Positions may be subject to pre-employment checks such as immunisation requirements, working with children clearance notice

and criminal history checks. A criminal history will not exclude an applicant from this position unless it is a relevant criminal history.

For immunisation requirements - Category A (direct contact with blood or body substances) or Category B (indirect contact with

blood or body substances), check website for requirements.



  • Katherine, Northern Territory, Australia Department of Children and Families Full time $66,773 - $84,880 per year

    Vacancy Number: 012104Agency: Department of Children and FamiliesNumber of Vacancies: 1Work Unit: Regional Services Big Rivers – Business ServicesLocation: KatherinePrimary Objective: Provide a high level of administrative support to the remote services team within the Department of Children and Families Big Rivers Region to facilitate the delivery of...


  • Katherine, Northern Territory, Australia Wurli-Wurlinjang Health Service Full time $60,000 - $80,000 per year

    Wurli-Wurlinjang Health Service (WWHS) is an Aboriginal Community Controlled Organisation that prides itself on delivering a range of health services to the community in a style and manner that makes clients feel welcome and comfortable. WWHS operates a range of clinics and provides a range of primary health care and other services which include our Main...


  • Katherine, Northern Territory, Australia NT Health Full time

    Job descriptionAgency Department of Health Work unit Emergency DepartmentJob title Emergency Department Service Support Designation Physical 3 RDOOfficerJob type Full Time Duration OngoingSalary $64,045 - $66,773 Location KatherinePosition number 33474 RTF Closing 04/11/2025Contact officer Clinical Employment on or About the agency Apply online APPLICATIONS...


  • Katherine, Northern Territory, Australia NT Health Full time $66,973 - $84,880 per year

    Vacancy Number: 033472Agency: Department of HealthNumber of Vacancies: 1Work Unit: OneStaff UnitLocation: KatherinePrimary Objective: Contribute to a work unit reporting on human resource indicators through accurate record keeping of staff positions and roster information while providing an efficient OneStaff, recruitment and salary support and liaison...


  • Katherine, Northern Territory, Australia NT Government - Department of Education and Training Full time $88,297 - $92,687 per year

    Job descriptionAgency Department of Education and Training Work unit Katherine High SchoolJob title Flexible Learning Support Officer Designation Administrative Officer 5Job type Full time Duration OngoingSalary $88,297 - $92,687 Location KatherinePosition number 41076 RTF Closing 16/10/2025Contact officer Nick Lovering at About the agency Apply online...


  • Katherine, Northern Territory, Australia Sunrise Health Services Aboriginal Corporation Full time $60,000 - $90,000 per year

    Join a dedicated team improving cancer awareness and support in Aboriginal communities.About UsSunrise Health Service Aboriginal Corporation (SHSAC) is a respected community-controlled organisation delivering holistic and culturally safe primary health care to remote Aboriginal communities across the Big Rivers region of the Northern Territory. Our programs...


  • Katherine, Northern Territory, Australia Scout Talent Full time $1,200,000 per year

    Make a REAL Impact: Launch a New Homelessness Support ProgramStep into one of three new roles supporting Aboriginal families in remote communities to access safe accommodation, return to Country, and strengthen long-term housing outcomesCoordinator: $100,000 – $108,000 + super, benefitsSupport Officers: $77,000 – $86,000 + super, benefitsFull-time |...


  • Katherine, Northern Territory, Australia Katherine West Health Board Full time $77,000 - $108,000 per year

    **Make aREALImpact: Launch a New Homelessness Support Program**Step into one of three new roles supporting Aboriginal families in remote communities to access safe accommodation, return to Country, and strengthen long-term housing outcomesCoordinator : $100,000 - $108,000 + super, benefitsSupport Officers : $77,000 - $86,000 + super, benefitsFull-time |...


  • Katherine, Northern Territory, Australia Anyinginyi Health Aboriginal Corporation Full time $699,281 - $774,908 per year

    Location: Tennant Creek and the surrounding Barkly RegionJob Title: Tackling Indigenous Smoking (TIS) Team Support Officer (Male)Classification: Public HealthSalary: $69,281 - $74,908 per annumGenerous salary packaging: $15,899.94p/aProfessional development incentive: Allowance of $1,500p/aEmployment conditions: Full TimeReports to: Public Health Executive...


  • Katherine, Northern Territory, Australia Victoria Daly Regional Council Full time $80,000 - $100,000 per year

    Earn an attractive remuneration package of $84,656.65.Benefit from a comprehensive range of perksRemote area allowance, salary sacrifice options6 weeks of annual leave plus 10 days of personal leave, and moreOur passion for community is at the heart of everything we do Our vision is to be a leader within the Australian Local Government and develop a broad...