Customer Service

3 days ago

Rockhampton, Queensland, Australia AFS Health Services Full time $40,000 - $80,000 per year

Regional Health and Mobility, the leading provider of Health & Mobility products in CQ, are currently seeking a dedicated individual to join our team in our Rockhampton store as a Customer Service & Contracts Coordinator.

About Regional Health & Mobility:

Owned and operated by the CQ Friendly Society, Regional Health & Mobility is a community owned organisation that is committed to improving the health of the local community.

With a network of four (4) Health and Mobility retail outlets in Central Queensland & Wide Bay, the organisation has been at the forefront of providing health, independent living and mobility services to the disability (NDIS) and aged care sectors for the past twenty (20) years.

The role & responsibilities:

  • Sales specialist in a range of health & mobility products which includes scooters, wheelchairs and other mobility devices
  • Coordination of the supply of products under national contracts that the company holds including DVA, MASS, NDIS and hire agreements
  • Customer Service
  • Promotion of Home Healthcare good and services
  • Sales, Quoting & Invoicing
  • Inbound customer enquiries via phone, email and in person
  • Good Computer Skills
  • Full Time & Part Time positions available

To be successful in this role, you will have:

  • Fantastic customer service skills
  • Although not essential, previous experience, knowledge, or an interest in the home healthcare equipment industry
  • Good computer skills
  • A high level of accuracy and attention to detail
  • Excellent time management and organizational skills
  • Strong written and oral communication skills
  • An enthusiastic and positive attitude to work
  • Good reliable work ethics
  • The ability to work independently or as part of a team in a fast-paced environment
  • Safe manual handling techniques

This is a great opportunity to join a rapidly growing company in Rockhampton that caters for the health needs of the community. Working with an amazing team with a strong company culture.

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