Senior Salesforce Developer

Job Type: Contract / Permanent (Full-time), both available

Job Description :

As a Senior Low Code Engineer (Salesforce), you will be responsible for architecting, designing, developing, testing and deploying Salesforce solutions using Data Cloud and Marketing Cloud. As part of a cross-functional agile team, you will be working closely with business stakeholders to define user stories, lead the development of Salesforce Marketing Cloud Growth edition, conduct comprehensive testing across all solution components and ensure best practices in Salesforce architecture, proper security setup and governance.

Key Responsibilities

 Configure Salesforce Marketing Cloud (Growth) edition across:

 Data Cloud: Unified and scalable customer data management including ingestion, transformation, segmentation, activation workflows, data models, calculated insights, and identity resolution

 Marketing Cloud: Email marketing, journey builder, audience segmentation, automation workflows, customer journeys, and personalisation strategies

 Data and Marketing Clouds (where applicable): Configure interactive dashboards and drag-and-drop reports (real-time & historical, time comparisons, role-based access) to track campaign, database and engagement metrics, including custom KPIs and metrics

with export capabilities

 Salesforce Shield: Data encryption and monitoring

 Product Delivery:

 Client Engagement: Lead functional sessions with users to drive

decision-making and contribute to solution design

 Product Delivery: Translate complex business requirements into agile

deliverables with a product mindset, including user stories with

acceptance criteria, product configurations and business rules

 Agile Delivery: Work as part of a cross-functional agile team,

participating in ceremonies and iterative sprints to deliver incremental

value whilst adapting to evolving requirements

 Agile Testing & Quality Assurance: Design and execute

comprehensive testing within sprint cycles, leveraging automated

testing practices for functional, integration, and user acceptance testing

to ensure high-quality and reliable releases.

 Problem Management & Support: Troubleshoot and resolve technical

issues including system integrations and data quality challenges,

through systematic analysis and root cause identification. Implement

secure, reliable, and performant solutions to restore system

functionality.

 Documentation and Training: Create and maintain comprehensive

documentation and user manuals for developed solutions. Lead

training sessions for end users and team members.

 Salesforce Administration: Perform ongoing Salesforce administration

including user management, access control, data maintenance, platform

monitoring, audit review, and security configurations to ensure optimal

performance and governance.

 Technical Review/Support: Troubleshoot and resolve technical issues

across all Salesforce platforms.

Essential Requirements

 One or more of the following certifications:

o Certified Marketing Cloud Administrator

o Certified Marketing Cloud Email Specialist

o Certified Marketing Cloud Consultant

o Certified Salesforce Administrator

o Certified Platform App Builder

o Certified Salesforce Platform Developer

 5 or more years of Salesforce experience with hands-on implementation

experience in the one or more of the following areas:

o Marketing Cloud;

o Data Cloud;

o Salesforce Shield; and

o Salesforce integration patterns and APIs.

 Experience working in agile development teams with knowledge of Scrum or

Kanban methodologies

 Ability to work collaboratively in cross-functional agile teams and adapt to

changing priorities

 Strong analytical and problem-solving skills with attention to detail

Preferred Qualifications:

 Experience with Salesforce CRM Analytics and advanced Service Cloud

features

 Experience with other Salesforce Clouds such as Service/Sales/Experience

Cloud

 Knowledge of SQL, AMPscript, and other relevant programming languages

 Agile certification (CSM, PSM, or equivalent) or formal agile training will be an

advantage.

 Proficiency in using JIRA for project management, task tracking, and issue

resolution, with experience in advanced features (e.g. custom workflows,

reporting, or administration) considered an advantage.