Member Services Consultant

1 week ago

Parramatta, New South Wales, Australia Rarekind People Full time $60,000 - $80,000 per year

You're like a chameleon in a busy contact centre – always changing, always adapting.

Imagine stepping into a workplace where "work" feels less like a chore and more like a community.

Picture yourself in an environment where your ideas are not just welcomed but celebrated. Where the CEO knows you by name, and the team feels like a second family.

That's the kind of culture CBHS Health Fund has created, and you could be part of it too.

A company that cares. From additional leave to discounted health insurance, it's perks galore over here

You'll be flexible to work a rotating roster between 7:45 am – 7 pm and the convenience of working from home three days a week. You'll have the ultimate work-life balance with the option for part-time or full-time employment.

Location? Just a hop, skip, and a jump away from Parramatta Station. A 3-minute walk

At CBHS the sky is the limit. Think of customer service as the ultimate training ground for internal progression. Many team leaders started in your shoes

The gig?

As a Member Services Consultant, you'll be the first point of contact for CBHS members. Whether it's over the phone, through chat, or via email, you'll be there to deliver top-notch customer service.

You love the buzz of a busy and fast-paced environment, with the satisfaction of knowing you've made a difference.

A contact centre that's not just about scripts and robotic responses – it is where every conversation is a chance to shine. You're the type of person who thinks on your feet, resilience is your superpower, and you adapt to change at the snap of your fingers.

At your core, you just love helping others. Your communication skills are stellar, and you've got a knack for problem-solving.

You might have worked in a contact centre before – bonus points. Or maybe you're keen to get out of the weekend rosters of retail and hospitality and move into a stable Monday to Friday gig.

Who is CBHS?

CBHS is more than just a health insurance company. They are a not-for-profit health care provider with a mission to impact people's lives for the better, one member at a time.

At CBHS they live and breathe CARE: Customer First, Active, Respect, and Excellence. These are not just words on a poster; they're the guiding principles that shape everything they do.

Next steps

Apply now and make a difference with CBHS, one CARE-filled interaction at a time

Or contact Gemma at for more info.

Successful candidates will be invited to attend an in person interview with Rarekind from the 30th of September and an in person interview at CBHS on the 15th of October.

Successful candidates must be able to start the 3rd of November.

  • Member Services Consultant

    1 week ago

    Parramatta, New South Wales, Australia Rarekind Full time $60,000 - $90,000 per year

    You're like a chameleon in a busy contact centre – always changing, always adapting.Imagine stepping into a workplace where "work" feels less like a chore and more like a community.Picture yourself in an environment where your ideas are not just welcomed but celebrated. Where the CEO knows you by name, and the team feels like a second family.That's the...

  • Retention Care Consultant

    3 days ago

    Parramatta, New South Wales, Australia HCF (Australia) Full time $60,000 - $90,000 per year

    Join an award winning contact centre in Parramatta and retain members for Australia's largest not for profit health fund.About the RoleThe Retention Care Consultant plays a pivotal role in the HCF Member Journey. The role involves managing member-initiated opportunities to proactively and reactively retain HCF members who have indicated that they wish to...

  • Retention Care Consultant

    5 days ago

    Parramatta, New South Wales, Australia HCF Australia Full time $60,000 - $90,000 per year

    About the RoleThe Retention Care Consultant plays a pivotal role in the HCF Member Journey. The role involves managing member-initiated opportunities to proactively and reactively retain HCF members who have indicated that they wish to cancel through the utilisation of effective retention strategies.Retention Care Consultants will employ a member first...

  • Overseas Solutions Consultant

    5 days ago

    Parramatta, New South Wales, Australia HCF Australia Full time $60,000 - $80,000 per year

    HCF are seeking a motivated Sales Consultant to connect international visitors, visa holders, and new migrants with the right Overseas Health Cover (OVHC). If you're great at understanding customer needs and closing the deal, this is your chance to make a real impact.About The RoleAs a Sales Consultant, you'll help international visitors, visa holders and...

  • Senior Access Consultant

    1 week ago

    Parramatta, New South Wales, Australia MBC Group Full time $120,000 - $140,000 per year

    About MBC GroupMBC Group is one of Australia's leaders in building certification and BCA consulting, trusted for our innovation and commitment to excellence. We put people and culture at the heart of everything we do, shaping the future of the industry through leadership, higher standards, and the use of new technologies. Our team creates safer, more...

  • Customer Care Consultant

    3 days ago

    Parramatta, New South Wales, Australia HCF Australia Full time $60,000 - $80,000 per year

    Join an award winning team at the HCF contact centre and provide Uncommon Care to our Members over the phone.About The RoleOur Member Care Consultants are instrumental in managing the member experience for HCF Members to ensure that they always receive a personal and exceptional service over the phone. Working within a contact centre to clear targets, you...

  • Team Leader, Insurance Services

    2 weeks ago

    Parramatta, New South Wales, Australia MUFG Pension & Market Services Full time $120,000 - $180,000 per year

    A global, digitally enabled business that empowers a brighter future by connecting millions of people with their assets – safely, securely and responsibly. Through our two businesses MUFG Retirement Solutions and MUFG Corporate Markets, we partner with a diversified portfolio of global clients to provide robust, efficient and scalable services,...

  • Technical Analyst

    3 days ago

    Parramatta, New South Wales, Australia MUFG Pension & Market Services Full time $80,000 - $120,000 per year

    About the roleThe role requires you to perform system analysis and design for the core application, integration layer, web services to ensure business requirements are met and high-quality technical solutions are delivered on time and on budget. Working as an integral part of the Technical Analyst team, you will provide analysis of business requirements to...

  • Client Relationship Consultant

    5 days ago

    Parramatta, New South Wales, Australia Quest Personnel Full time $60,000 - $80,000 per year

    Client Relationship & Recruitment Consultant – ParramattaAbout UsQuest Personnel is a national recruitment company with a strong reputation across logistics, industrial, and professional recruitment. Our Parramatta office is growing, and we are seeking a motivated individual who wants to take the next step in their career.The RoleThis is a unique...

  • Injury Management Consultant

    2 weeks ago

    Parramatta, New South Wales, Australia Australian Unity Full time $120,000 - $180,000 per year

    Company description: Australian Unity Group Services Pty LtdJob description: About usEstablished in 1840, we are Australia's first wellbeing company, delivering health, wealth and care services for our members and the community.As a social enterprise, we're motivated by our purpose to positively impact the wellbeing of millions. We reinvest profits to...