Production Support Officer

Join an industry leader and make a positive change in the sustainable use of the world's natural resources. Together, we will transform the business and drive the industry toward a greener future.
At Metso, you will be supported by our inclusive culture and a network of colleagues from around the world. With us, you will embark on a personal growth journey and are encouraged to realize your potential. This is your invitation to rise above the possible.
Job posting end date: 10/15/2025

Join an industry leader and make a positive change in the sustainable use of the world's natural resources. Together, we will transform the business and drive the industry toward a greener future.

At Metso, you will be supported by our inclusive culture and a network of colleagues from around the world. With us, you will embark on a personal growth journey and are encouraged to realize your potential. This is your invitation to rise above the possible.

Introduction to the Role
We are seeking a Production Support Officer who will be processing production orders and purchasing to support the Fabrication and Assembly East supply chain manufacturing locations, driving efficiency and ensuring on time delivery.

Our team culture is all about getting it done – together. We are diverse and spread far apart geographically - however we actively support each other closely in day to day work, to overcome challenges and issues that may arise and promote positive communication.

This is very much an administrative role and only those with full working rights in Australia need apply.

More about the role:

• Supply Chain Practices: Understand Supply Chain manufacturing facility practices to ensure smooth end-to-end processes.
• Target key cost drivers within the supply chain to reduce procurement costs.
• Purchase Orders: Liaise with project management, production and or other functions to specify procurement needs.
• Efficiently process purchase orders and collect necessary vendor quality paperwork.
• Expediting Requests: Respond promptly to expediting requests from internal stakeholders to meet end customer requirements.
• Vendor Negotiation: Negotiate vendor pricing and procurement of materials according to supply chain estimates and customer requirements
• Cost Management: Target key cost drivers within the supply chain to reduce procurement costs.
• Order Processing: Ensure prompt processing of orders and production orders, including setting up bill of materials and routings to minimize impact on customers and supply locations.
• SAP Knowledge: Develop SAP key user knowledge for transactional processing in line with company processes and procedures.
• Systems Understanding: Gain an understanding of systems transactional knowledge to assist in testing changes and improvements within the supply chain.
• Team Collaboration: Participate in team problem-solving activities and contribute to knowledge management.
• Customer and Vendor Interaction: Handle interactions with internal and external customers and vendors to ensure on-time delivery of products.

What you will need to succeed:
Essential

• 2-year experience in the same or similar role
• Well-developed analytical, negotiation and communication skills
• Strong interpersonal skills
• Process driven mindset
• Attention to detail
• Highly developed computer skills – Microsoft Office

Desirable

• SAP experience
• Ability to read and interpret manufacturing drawings
• Experience in internal sales and or supply chain manufacturing practices

WHAT'S IN IT FOR YOU?

• Extensive learning opportunities - ongoing growth dialogues, internal mobility, mentoring programs, education assistance, ambitious projects, and global opportunities.
• Wellbeing and safety - benefit from occupational healthcare, generous benefits plan, healthy living rewards, mental well-being services, on-site gym, meal benefits, car/bicycle benefits, and engagement surveys.
• Annual bonus - global incentive programs tied to business and performance targets.
• Hybrid working possibilities - while we are big advocates of meeting and collaborating in person, we believe in fostering a flexible work environment.
• Worldwide support - leverage our network of peers across the world, offering valuable assistance. We get things done together, through open and honest communication.
• A thriving culture – we are committed to developing an inclusive culture that enables everyone to do their best and reach their full potential. A culture that is courageous, compelling, and caring, and unites our people to build a sustainable future together.
• A work environment where safety is always the number one priority – both your physical and mental health is our priority
• Additional Annual Leave benefit - your health and wellbeing is a priority, increase your leave entitlement with every year you work at Metso.
• Gender neutral parental leave - 18 weeks paid in full
• Paid Volunteer Leave so you can give back to the local community or an organisation of your choice
• Comprehensive medical benefits including discounted private health insurance for employees and immediate family
• Novated lease - this benefit allows you to save on a new car and potentially enjoy significant tax savings
• Various leisure benefits including discounted car rental and accommodation for leisure travel around the world.

How to join - Working at Metso - About Metso - Diversity and Inclusion - Meet our people

Metso is an equal opportunity employer committed to fostering an inclusive and diverse workforce culture. All qualified applicants will receive consideration for employment without regard to race, religion, color, nationality, gender, gender identity, sexual orientation, age, status as a protected veteran or status as a qualified individual with a disability.
*Metso is a frontrunner in sustainable technologies, end-to-end solutions and services for the aggregates, minerals processing and metals refining industries globally. We improve our customers' energy and water efficiency, increase their productivity, and reduce environmental risks with our product and service expertise. We are the partner for positive change.

Metso is headquartered in Espoo, Finland. At the end of 2024 Metso had close to 17,000 employees in around 50 countries, and sales in 2024 were about EUR 4.9 billion. Metso is listed on the Nasdaq Helsinki.*