Duty Manager

1 week ago

Port Douglas, Australia Careers at Marriott Full time $60,000 - $80,000 per year


At the heart of local communities, Sheraton brings people together—both our guests and our associates. Discover a community-focused work environment where people care about each other and feel a sense of belonging. We invite you to join the Sheraton community as a Duty Manager because together, we are better. Start your career at Sheraton, where you don't just work - you belong.  



Position Summary: 


  • Manage day-to-day operations and ensure the quality and standards of the hotel are met 

  • Assist guests arriving and departing the hotel through the check in and departure process 

  • Handle general enquiries, creating meaningful guest experiences that are tailored to the guests requirements  

  • Handle complaints, settling disputes, and resolving grievances and conflicts by negotiating with relevant parties 

  • Supervise staffing levels to ensure that guest service, operational needs and financial objectives are met focusing on attention to detail  

  • Be an expert on the hotel and the surrounding community, know it inside and out to exceed guest expectations  

  • Be a confident and welcoming leader, creating a community that empowers your team to grow and reach their potential  

  • Plan and execute team building activities for your team as together we are better. 

  • Build and strengthen relationships with existing and new guests through engaging experiences and thoughtful service, enabling future bookings 

  • Understand the impact of the department's operations on the overall property financial goals and objectives and manage to achieve or exceed goals. 


About You: 


  • Experience with OPERA property management system or similar 

  • Relevant experience in a similar managerial role 

  • Working rights in Australia 

  • Enthusiastic to escalate your career 

  • Self-motivated, driven and energized in a fast-paced environment 
  • Armed with smart solutions and a can-do attitude 


Our Benefits:  


  • Exclusive staff discounts on food and beverage and hotel rooms (including all properties within the Marriott International group) for you, your family and friends  

  • Be part of Life with the Works program where you can enjoy flexible working hours & locations, time off to pursue your passion through sabbatical leave, and paid leave during your birthday month  

  • Grow, develop, and progress with internationally recognised training programs, unlimited strategic development and exciting career opportunities within the Marriott International group  

  • Genuine care for associates' physical, emotional and financial wellbeing through our Employee Assistance Program  

  • Opportunity to receive Employee Referral Incentives and get paid for working with your friend  

  • Work for the Largest Hotel Network in the World which values equality, diversity and inclusiveness  


Sheraton Hotel is part of Marriott International's Premium portfolio, which has committed to putting people first for 90+ years. Apply now 


  • Restaurant Manager

    4 weeks ago

    Port Douglas, Queensland, Australia Wyndham Destinations Full time

    We Put the World on VacationTravel + Leisure Co. is the world's leading vacation ownership and travel membership company, with a dynamic and growing portfolio of resort, travel club, and lifestyle travel brands. Our dedicated associates help the company achieve its mission to put the world on vacation. Innovation and growth keep our work interesting and fun....

  • Maintenance Operations Specialist

    3 days ago

    Port Douglas, Queensland, Australia beBeeMaintenance Full time $90,000 - $120,000

    Job Title:Maintenance ManagerAbout the Role:This is a full-time on-site position for a Maintenance Manager at our Port Douglas properties. The successful candidate will oversee daily maintenance operations, including equipment maintenance and repair, preventive maintenance, and maintaining the overall functionality of hotel facilities.Duties and...

  • Facilities Operations Executive

    3 days ago

    Port Douglas, Queensland, Australia beBeeMaintenance Full time $90,000 - $120,000

    Job DescriptionThis is a critical role for overseeing daily facilities operations, including equipment maintenance and repair, preventive maintenance programs, and maintaining overall functionality of hotel facilities.Duties and ResponsibilitiesOversee daily facilities operations, including equipment maintenance and repair and preventive maintenance...

  • Food & Beverage Attendant

    11 hours ago

    Port Douglas, Queensland, Australia Voyages Indigenous Tourism Australia Full time

    OverviewWe are seeking a Food & Beverage Attendant to join our hospitality team at Mossman Gorge Cultural Centre. Embraced by one of the world's most beautiful locations, the Mossman Gorge Cultural Centre is an enticing destination to introduce visitors to both the stunning natural beauty of the Daintree and the rich culture of the Kuku Yalanji people.You...

  • Retail Duty Manager

    2 weeks ago

    Port Melbourne, Australia St Vincent de Paul Society Full time

    **Join one of Victoria's Leading Not-For-Profits!** **Competitive Salary + Tax reducing salary package** **Sunday - 8.45am to 5.15pm** **The Role**: Vinnies Victoria is currently looking for a talented Retail Duty Manager to join our vibrant team across our stores in Port Melbourne area. In this role, you will lead a team of staff and volunteers who are...

  • Duty Equipment Technician

    3 days ago

    Port Hedland, Australia beBeeMechanic Full time $90,000 - $121,170

    Overview of the OpportunityWe are seeking a skilled Heavy Duty Diesel Mechanic / HD Fitter to provide breakdown, service and planned maintenance support on Hitachi equipment.Perform onsite repairs on a wide range of Hitachi machinesAttend to site breakdowns within Port Hedland and surrounding areasUndertake diagnostic work to identify and resolve technical...

  • Maintenance/ Gardener

    13 hours ago

    Douglas, Australia Ozcare Full time

    **$34.21 per hour**: - **Full time role available**: - **Access to NFP salary packaging to increase your take home pay** We have a full-time opportunity available for a Maintenance/Gardener at our beautiful Douglas Aged Care Facility. **Your Role** As a Maintenance/Gardener, you'll be looking after the most important people in our organisation - our...

  • Chef - Team Leader

    6 days ago

    Douglas, Australia Voyages Indigenous Tourism Australia Full time

    We are seeking a Chef Team Leader to join our kitchen team at Mossman Gorge Cultural Centre. Located in one of the world's most beautiful settings, the Mossman Gorge Cultural Centre offers visitors a chance to experience the stunning natural beauty of the Daintree and the rich culture of the Kuku Yalanji people. We are looking for an experienced chef...

  • Heavy Duty Diesel Engineer

    5 days ago

    Port Hedland, Australia beBeeMechanic Full time $100,000 - $120,000

    Job RoleA Heavy Diesel Mechanic is responsible for the maintenance and repair of heavy diesel engines and equipment in a port environment.Key Responsibilities:Undertake fault diagnosis, repair and maintenance of Front-End Loaders, Excavators, LV fleet and other port equipment safely and efficiently.Communicate effectively with team members and management to...

  • Warehouse Manager Assistant

    17 hours ago

    Port Macquarie, New South Wales, Australia beBeeWarehouse Full time $40,000 - $60,000

    Job Opportunity:The Storeperson role encompasses managing warehouse duties and overseeing certain deliveries. A successful candidate will have previous experience in retail and/or warehousing, with a focus on receivables, as well as the physical capacity to perform the duties of the role.Key Responsibilities:Manage warehouse operations and coordinate some...