Product Manager

Our global customer list includes top-tier brands and government agencies like the City of New York, Westpac, National Australia Bank (NAB), Australian Prudential Regulation Authority (APRA), Security Benefit, Cupertino Electric, Australian Securities & Investments Commission (ASIC), Transport for NSW, Ausgrid, Pacific Gas & Electric (PG&E), and Delaware Life.

But there's more to us than the
what
we do — like the
who
behind it all. Team RecordPoint is made up of 100+ tech-driven professionals at the top of their respective fields. Together, we foster a supportive, collaborative and transparent environment, collectively working toward the singular goal of
continuously doing better.

While we've got all the perks you'd expect — think truly flexible work arrangements, generous paid parental leave, 4 weeks annual leave and Employee Share Options — you might find that the greatest benefit of all, is the team you join.

• Join a team that cares about engineering excellence
• Solve big problems and build for scale across the globe
• Opportunities to work on market-leading ML/AI technologies

The Product Manager at RecordPoint is responsible for the product planning and execution throughout the Product Lifecycle, including: gathering and prioritising product and customer requirements, defining the product vision, and working closely with engineering, sales, marketing and support to ensure revenue and customer satisfaction goals are met.

This role is the glue that aligns all aspects of the RecordPoint business to ensure that we're building the right thing at the right time, building it well, and telling all the right people about it

What you will do:

• Contribute to overall business planning activities
• Define and maintain your product vision and roadmap
• Maintain and prioritise your product delivery backlog
• Define, measure & report on success metrics associated with in-flight product initiatives
• Align success measures with overarching business goals and objectives
• Ensure business telemetry and metrics are defined and built into every engineering deliverable
• Engage with internal & external stakeholders to build a balanced, value-driven roadmap of product initiatives
• Build a shared understanding of the problem we are trying to solve for our customers with our engineering teams
• Build a shared understanding of the value proposition for new products, features and enhancements with our marketing, sales and professional services teams
• Validate & test new product initiatives with internal & external stakeholders for value, demand, usability and feasibility
• Conduct market analysis to uncover new business opportunities
• Conduct competitor analysis to maintain an up-to-date view of our solutions competes in the marketplace
• Maintain product collateral for sales, field and support teams
• Create and facilitate the execution of product launch/nurture activities with the marketing team
• Participate in Agile ceremonies to provide the voice of the customer
• Participate in and represent the customer voice in broader planning activities
• Conduct backlog grooming & prioritisation with your engineering squad
• Conduct product discovery programs with our customers to validate and test new products and features
• Maintaining product packaging and pricing

About You

• Experienced with building SaaS B2B products within medium to large technology businesses. This is essential
• Exposure to delivering products using AI and ML.
• Customer obsessed - you are passionate about truly understanding customers, championing their needs, and advocating for them in all interactions across the business.
• Curious - You actively seek out learning and feedback. You have a hunger to know more be it exploring your product space or building your product discipline.
• You get it done - You're that person who makes stuff happen.
• You see a need and you solve for it, you provide direction where there isn't any and embrace learning by doing.
• Strong communicator - you can tailor your communications to every audience, motivate teams through storytelling and ensure no one is surprised by new changes.
• Team Player - you work effectively with cross-functional teams and can manage tasks and interests from many stakeholder groups.
• You're someone who enjoys working with a team of amazing people to ship innovative solutions - and can point to an impressive record of doing so.
• You thrive on being in the middle of a cross-functional team, wearing lots of hats, and doing whatever it takes to help your team and the business succeed.

Why RecordPoint?

• Fast-growth Australian-owned company
• Flexible work environment and a strong focus on work-life harmony
• Innovation is our way of life
• Personal Development budget for all staff
• Access to Employee Stock Ownership Plan
• A brilliant graduate program that provides both mentoring and growth opportunities for all
• Work on a product that makes a real social-good impact on the world
• Global opportunities

Know more:

By checking us out on all the usual platforms, and especially our About Us

or our Life at RecordPoint blog:

How to apply:

Click the 'apply now' button send us your CV.

RecordPoint is an equal opportunities employer.

We offer a fast-paced, dedicated and enjoyable environment, working with some of the best people in the industry.

If you want to know what to expect from a RecordPoint application process, read more here:

No recruiters please, we've got this one covered. We do not accept unsoliceted CVs.

You will need to pass a police background check to be eligible for employment at RecordPoint.