Product Manager

About Us
We're proud to be
Australia's #1 Technology Great Place to Work 2025 for the second year running
This is in addition to being
Great Place to Work Certified 2024.
We've also won the
2024 Gallup Exceptional Workplace Award globally
Macquarie Cloud Services are the Australian specialists in cloud services for business and government. Locally owned and operated, with an industry-leading customer service model, we're trusted by our customers to provide the services that enable their business success.

We have made it our challenge to make our people feel good and love the work they do. Because of this, our people are energised and motivated in their work.

We believe that collaboration & team connection is key for success. This role will be based in Sydney with a blended working arrangement of 3 days in our CBD offices & the remaining working from home.

The Opportunity

This role is responsible for defining, developing, and managing Macquarie Cloud Services' Cyber Security product offerings. The Product Manager is responsible for ensuring that Macquarie has the most compelling and effective managed security offerings in market whilst staying within our business design.

The role includes ownership of the full product roadmap for the Cyber Security product family.

Why Us?

• We have been awarded Australia's #1 Great Place to Work 2025 for the second year running
• We're Great Place to Work Certified 2024.
• We have been named a Global Winner of the 2024 Gallup Exceptional Workplace Award
• We're the #1 Managed Services Cloud business in Australia.
• We have the highest Net Promoter Score on the ASX, the World's best customer experience & crowned in 2020 at the World Communications Awards .
• You'll make an impact Enjoy being part of a driven team with a collaborative culture that values decision-makers and action.
• We Invest in you Accelerate your career through our learning and development opportunities - think Gallup strengths-based training, defined career pathways and fantastic internal mobility opportunities across the group.

What You'll Be Doing

• Manage the lifecycle of all products/solutions in the portfolio, from product/solution concept through business case, launch, migration, and end-of-life.
• Develop operational processes for Cyber Security Products and help deliver operational enablement training for new products.
• The role requires strategic thinking, customer insight and competitor analysis.
• Define pricing models, set market price strategy, perform detailed cost and pricing analysis working with commercial and manage price lists.
• Maintaining established vendor relationships.
• Through our New Introduction Process, the product manager then takes the product to market through defined stages.
• Communicating the product strategy and product positioning to internal and external audiences.

Required Experience And Skills

• At least 5 years' experience in product management, managed hosting, IaaS, or data centre technologies in any technical role.
• Experience with SIEM, SOAR, and endpoint security technologies is required.
• Previous experience across Microsoft Security stack including Microsoft Sentinel and Defender is required.
• At least 3 years' experience in either product managing or pre-sales for technology products – defining, designing, and bringing to market.
• Extensive experience across driving end-to-end product lifecycle from solution concept, business case until end-of-life.
• Strong experience in product development and operational enablement for cyber security products.
• Strong knowledge of commercial models for bringing products to market (revenue, profitability, value creation, positioning).
• Strong Documentation skills and the ability to write clear Product Requirements.
• Degree in Engineering/Computer Science and/or a minimum of 10 years' experience in the IT&T industry.

Desirable Experience And Skills

• Industry or technology specific security certifications (i.e. CISSP, CISM, AZ-500, MS-500, CCNA/CCNP – Security) is desirable.
• Experience with Microsoft Azure, Microsoft Modern Workplace solutions, and/or Microsoft Sentinel is desirable.
• Hands on experience working with PCI-DSS, ISO27002, NIST, and/or CIS is desirable.

If this excites you,
apply now
, we'd love to hear from you