Director - Expression of Interest

Be part of our transformation journey At CDSB, we are setting a new standard in customer service delivery, where the needs of Queenslanders and small and family businesses drive innovation and transformation.

Expressions of interest are invited for AO6, AO7, AO8 and SO level roles in the areas of:

• policy and program development
• data, analytics and business insights.

We are seeking passionate and talented individuals to join our team and contribute to programs that make a real difference. Your work will directly improve the lives of Queenslanders and empower small and family businesses to thrive.

Our Business Insights and Enterprise branch brings together policy, data, and program delivery expertise to shape initiatives that strengthen Queensland's economy and support the 495,000+ small and family businesses. Whether your strengths lie in policy development, program design and delivery, economic analysis, or data-driven insights, we want you to be part of our journey. Bring your curiosity, collaboration, and a passion for evidence-based policy that delivers impact.

CDSB is designing and implementing a number of Government Election Commitments over the coming years, including:

• $40 million Secure Communities Partnership Program
• $19 million Apprenticeship Pilot Program
• $16 million Regional Business Gateways program
• $11.5 million investment in priority small business micro-credentials courses
• $8.8 million Construction Business Advancement Grants Program
• $5 million Professional Care Business Advancement Grants Program
• 5 business day On Time, Every Time Payment Guarantee for small and family businesses
• Small and Family Business Innovation Pathway Program
• Small Business Concierge service so businesses can better access Queensland Government services
• Simplifying procurement processes for small and family businesses.

Role Responsibilities
Policy and Program Development

You will have responsibility for the following activities and tasks:

• Lead the strategic direction and delivery of policy and program initiatives across the department.
• Provide expert advice to executive leadership and government on complex policy issues.
• Oversee the development of innovative solutions to address emerging challenges.
• Build and maintain strategic partnerships with key stakeholders.
• Ensure alignment of policies and programs with government priorities and community needs.

Data Analytics and Business Insights

You will have responsibility for the following activities and tasks:

• Drive the department's data and analytics strategy to support evidence-based decision-making.
• Provide high-level leadership in the development of data governance frameworks.
• Represent the department in state and national data forums and initiatives, related to small and family business.
• Lead a team of data professionals to deliver innovative analytics solutions, with prudent investment that leverages existing tools within the department.
• Ensure the department remains at the forefront of data and analytics innovation.

How To Apply
Join us on this exciting journey to transform customer services and make a real difference for Queenslanders. Apply today

• Ensure you understand the responsibilities and requirements for the role(s) you are interested in.
• Highlight your skills, experience, and achievements that align with the key requirements of the role.
• Submit a current resume and a brief cover letter (maximum two pages) outlining your suitability for the role(s).
• Complete your application via the online portal.

Additional expressions of interest are available via the following links:

• Senior Advisor
• Principal Advisor
• Manager

This expression of interest will remain open as an ongoing talent pool until no longer required.

If you're passionate about making a difference and believe you have the skills to contribute, we encourage you to apply.

Next steps
Expressions of interest will be reviewed as received, and shortlisted candidates will be contacted to participate in a recruitment process. Timelines for recruitment activities may vary depending on program needs.

Job Ad Reference:
QLD/668332CAP/25

Closing Date:
Ongoing

Occupational group
Policy & Planning