Finance & Business Manager - Customer Loans
1 week ago
Help customers drive away with the right finance | 150K+ OTE | Full-time
CARS24 is looking for an experienced Loan Consultant / Finance & Business Manager to support customers at checkout and guide them through car loan applications with confidence and care. You will be assisting customers navigate finance options at the time of check-out and will be screening and assessing customers to find them the best finance option while providing exceptional customer experience throughout the process.
We're continuously helping customers drive away in the perfect car, with finance solutions that match their needs.
The Role & What You'll Do
Based out of our brand new, state-of-the-art facility, you'll work a 5-day roster (including Saturdays) helping customers navigate car finance options in a fast-moving, customer-first environment.
Here's what you'll be doing:
- Guide customers through finance applications at the time of purchase
- Screen and assess customers' needs, creditworthiness, and affordability
- Act as a liaison between lenders and customers, managing approvals and declines
- Use your expertise to offer products like extended warranties and vehicle protection
- Communicate clearly via phone and email, delivering a smooth end-to-end experience
- Maintain compliance and accuracy across all loan documentation
- Leverage new tech platforms to streamline workflows and customer interactions
Requirements
What You'll Need
- 2+ years experience as a Finance Consultant, Broker, or Business Manager — ideally in asset finance or dealerships
- Relevant tertiary qualifications – preferably Cert IV in mortgage and finance broking (e.g. Bachelor's Degree)
- Experience with credit assessment, affordability checks, and lender communication
- Proven customer service skills in both inbound and outbound environments
- Excellent written and verbal communication
- Ability to work with evolving digital systems and CRM platforms
- Attention to detail and a compliance-first mindset
- Valid driver's licence
- Able to work on Saturday's (with Sunday availability a plus)
- Willingness to undergo a police/background check
Benefits
Benefits & Perks
- OTE: $150K+ (Base + super + uncapped commissions)
- Competitive salary package based on experience
- $60 Monthly phone allowance of
- $500 Yearly Wellness Bonus
- Employee assistance program
- Access to industry-leading advisors and a powerful network
- Build from the ground up: help shape the future of auto finance in Australia
- Amazing team, strong culture, and real career progression
About Us
Cars24 is changing the game in used vehicle sales, and we need passionate, motivated individuals like YOU to help drive our success With over US$1 billion in sales and a presence in markets around the world, we're on a mission to create a seamless, Amazon-like car-buying experience. Imagine browsing, financing, and purchasing your next car from the comfort of your home—and having it delivered right to your doorstep. We're redefining what it means to buy a car, and we want YOU to be part of that journey.
Ready to accelerate your career? Apply now Let's make car buying easy, fun, and unforgettable—together
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