Medical Receptionist

Join a Leading Specialist Dermatology Clinic In Bulimba

About Us

Bulimba Dermatology is a well established, privately owned specialist practice located in inner-east Brisbane. Highly respected, skilled and nationally recognised dermatologists, alongside a small team of nurses and support staff, are committed to delivering the highest standard of medical, surgical, laser, and cosmetic dermatology care to patients across Brisbane and surrounding areas. With a reputation for clinical excellence and a strong focus on patient outcomes, we pride ourselves on creating a warm, welcoming and professional environment for both patients and staff.

About the Role

We are seeking a dedicated, professional and experienced Medical Receptionist to join our small, close-knit administrative team in a part-time capacity. This is an exciting opportunity for a motivated individual who is passionate about patient care and thrives in a high-performing, fast-paced environment within a supportive team.

Key Responsibilities

• Serve as the first point of contact for patients and visitors, providing a warm, professional welcome.
• Manage appointment scheduling for medical, surgical and cosmetic consultations, including theatre bookings.
• Provide clear and compassionate communication with patients, ensuring timely follow-ups and efficient coordination.
• Accurately process daily billings, payments and Medicare claims.
• Prepare treatment quotes and manage correspondence via phone, email and online enquiries.
• Maintain patient records with a high degree of accuracy and confidentiality.
• Support doctors and clinical staff with general administrative duties.
• Contribute to the smooth operation of the front desk and maintain a tidy, well organised reception area.

About You

To be successful in this role, you will demonstrate:

• Previous experience (minimum of 1+ years) in a medical reception role, ideally within a specialist or dermatology practice.
• Proficiency with Genie software (preferred), or high computer literacy and the ability to learn new systems quickly.
• Sound knowledge of Medicare billing, item numbers and referral requirements.
• Strong interpersonal, verbal and written communication skills with a professional and compassionate manner.
• Exceptional organisational and time management skills with attention to detail.
• A proactive and flexible approach to work, including availability to work a mix of both opening and closing shifts (between 7:30am - 5:00pm, Monday to Friday).
  
  Note: Saturday work is not required and there is an annual shutdown over the Christmas/New Year period of between 2-3 weeks.
• A genuine interest in patient care and the services we offer.
• A unified team mindset, contributing to shared goals and a positive team culture.
• The ability to work effectively both independently and as part of a supportive team.
• Reliability, initiative and a positive attitude in a professional, fast-paced environment.
• Australian work rights are required for this position.

Why Join Bulimba Dermatology?

• Be part of a highly respected specialist dermatology practice known for excellence in patient care.
• Work in a modern, state-of-the-art practice in the heart of Bulimba.
• Collaborate daily with a supportive and professional team.
• Enjoy staff discounts on services and skincare products.
• Competitive remuneration commensurate with experience and capability.

How to Apply

If you are enthusiastic about contributing to a specialist practice where your role makes a genuine impact, we would love to hear from you. Please submit your resume along with a short cover letter outlining your relevant experience and interest in this role.

Only shortlisted applicants will be contacted.