Branch Manager
6 days ago
- Full-time position based in Melbourne's Metro North
- 5 days per week, Monday - Friday 8:45am - 5:30pm
- Showcase your passion for people in this leadership role
Our people are customer obsessed, we put customers at the centre of everything we do to understand their evolving needs and challenges.
Your job is just one part of your life. When you bring your skills, ideas, energy, and hunger for growth to us, you'll be recognised and rewarded for your contribution in return.
As the Banking Community Leader, you'll empower a dynamic team of Customer Advisors to embody NAB's values at one of our Metro North Branches. You will be required to build strong relationships with customers and business owners, partner with local businesses to help meet their banking needs and be an advocate in community initiatives to increase awareness of NAB's products and services.
Every day brings unique experiences across our branches, blending customer service excellence with leadership opportunities. Join us to cultivate your career within NAB, where you will lead by example and where you will thrive in a diverse environment.
In this role, you will
- Drive the overall performance of your branch through coaching and mentoring, leadership, and direction
- Lead sales activities to achieve business objectives by actively identifying cross-sale opportunities
- Deliver a brilliant, consistent, and engaging customer experience to our customers and partners; ensuring that your team understand the importance of seizing every opportunity to build customer advocacy
- Ensuring that the standards, procedures, and systems set out at NAB remain in place across the branch
- Manage performance & strategic development of the branch and its relationship with the wider Retail division
What you'll bring
- Experience in leadership, with the ability to inspire and influence others, 3 or more years experience in Retail Banking is essential
- A passion for delivering an amazing experience to customers and an unwavering commitment to quality, with the will to go the extra mile
- An ability to work collaboratively as a team and resilience, self-motivation and energy to create our signature customer experience
- A keen eye for detail that ensures transactions are completed efficiently and accurately
- An appreciation for inclusion and the diversity of our customers
A diverse and inclusive workplace works better for everyone
We know that our people make us who we are. That's why we have built a culture of equity and respect – where everyone feels valued and appreciated for being their authentic selves. In partnership with our multiple Employee Resource Groups (ERGs) we continue to foster an inclusive environment, where all NAB colleagues' unique backgrounds and identities are understood, respected and celebrated. We are committed to providing an environment where you can work your way.
For details on the recruitment process, and accessibility, please visit To discuss adjustment requirements, please contact the NAB Careers team, via (please reference job number) or visit our Careers page through the link above for other contact options.
Join NAB
If you think this role is the right fit for you, we would love to hear from you. Please note candidate screening and interviews may be conducted prior to the closing date of the job advert. Unsolicited CVs from agencies will not be accepted.
-
Enterprise Account Executive
13 hours ago
Melbourne, Victoria, Australia Branch Full time $104,000 - $250,000 per yearAt Branch, we're transforming how brands and users interact across digital platforms. Our mobile marketing and deep linking solutions are trusted to deliver seamless experiences that increase ROI, decrease wasted spend, and eliminate siloed attribution. Our Branch team consists of smart, humble, and collaborative people who value ownership over all....
-
Assistant Branch Manager
12 hours ago
North Melbourne, Victoria, Australia Air Powered Services Full timeAssistant Branch Manager – Hire Industry - Compressed Air expertsAfter 30 years in the air game, we know the answer lies in keeping things simple: one team who does it all (and whatever it takes) to keep our customers running on air.This is your chance to join Australia's largest privately-owned provider of compressed air — a company that is fast, agile,...
-
Branch Manager
6 days ago
Melbourne, Victoria, Australia Bendigo Bank Full time $80,000 - $120,000 per yearNow's the time to set your sights even higher – on the future you and the future career you deserve. Your role as Branch Manager will be responsible for building the strategic plan to gain market share for the localised area. It is an all-rounder role, with a broad range of leadership, commercial, and operational responsibilities and...
-
Branch Manager
15 hours ago
Melbourne, Victoria, Australia Bendigo Bank Full time $80,000 - $120,000 per yearNow's the time to set your sights even higher – on the future you and the future career you deserve. Your role as Branch Manager will be responsible for building the strategic plan to gain market share for the localised area. It is an all-rounder role, with a broad range of leadership, commercial, and operational responsibilities and...
-
Branch Manager
14 hours ago
Melbourne, Victoria, Australia Bendigo Bank Full time $120,000 - $180,000 per yearNow's the time to set your sights even higher – on the future you and the future career you deserve. Your role as Branch Manager will be responsible for building the strategic plan to gain market share for the localised area. It is an all-rounder role, with a broad range of leadership, commercial, and operational responsibilities and...
-
Branch Manager
12 hours ago
Melbourne, Victoria, Australia Bendigo Bank Full time $80,000 - $120,000 per yearNow's the time to set your sights even higher – on the future you and the future career you deserve. Your role as Branch Manager will be responsible for building the strategic plan to gain market share for the localised area. It is an all-rounder role, with a broad range of leadership, commercial, and operational responsibilities and...
-
Branch Manager
6 days ago
Melbourne, Victoria, Australia NAB - National Australia Bank Full time $80,000 - $120,000 per yearBranch Manager - EppingJob number: 803626Primary position location: VIC- North West regionCategory: Banking & Financial ServicesCategory: Retail/ConsumerWork type: Permanent Part timeClosing at: Oct :55 AESTFavouriteBranch ManagerFull-time position based in our Epping Branch5 days per week, Monday - Friday 8:45am - 5:30pmShowcase your passion for people in...
-
Enterprise Account Executive
4 days ago
Melbourne, Victoria, Australia Branch Metrics Full time $100,000 - $150,000 per yearAt Branch, we're transforming how brands and users interact across digital platforms. Our mobile marketing and deep linking solutions are trusted to deliver seamless experiences that increase ROI, decrease wasted spend, and eliminate siloed attribution. Our Branch team consists of smart, humble, and collaborative people who value ownership over all....
-
Branch Manager
6 days ago
Melbourne, Victoria, Australia NAB - National Australia Bank Full time $104,000 - $160,000 per yearBranch Manager - Metro NorthJob number: 804536Primary position location: VIC- North West regionCategory: Banking & Financial ServicesCategory: Retail/ConsumerWork type: Permanent Full timeClosing at: Nov :55 AEDTFavouriteFull-time position based in Melbourne's Metro North5 days per week, Monday - Friday 8:45am - 5:30pmShowcase your passion for people in this...
-
Regional Branch Manager
6 days ago
Melbourne, Victoria, Australia Reo Group Full time $200,000 - $250,000 per yearLocation: Melbourne - can be based at any site in VICSalary Package: From $190k ++ (Negotiable)Role Highlights: This newly created role is designed for an experienced leader who can drive operational consistency, elevate customer experience, and build a strong, collaborative culture across multiple Victorian sites.Role Overview:We've partnered exclusively...
