Learning Content Specialist

• Dynamic high-tech environment
• Great opportunities for progression & share options
• Amazing people, fun culture & a pool table

About the Role

The Content Specialist will create and maintain learning content for all Fivecast products and audiences. They will create engaging, up-to-date blended and microlearning solutions, supports regional localisation with a "global first" approach, and ensures program consistency across all training touchpoints. This role is central to quarterly release cycles and collaborates closely with global and customer-facing teams to meet business and customer needs.

Responsibilities

Content Creation and Maintenance

• Design digital learning content for Fivecast Academy, including:
• Blended learning modules (self-paced, virtual ILT, in-person resources)
• Microlearning units (videos, infographics, quick guides, job aids)
• Case studies and scenario-based learning activities
• Knowledge checks, formative and summative assessments
• Facilitator guides, participant workbooks, PowerPoint presentation materials
• Develop global content templates and collaborate with regional LX teams and trainers to localise/adapt materials per market or regulatory needs.
• Maintain a central, up-to-date collection of training materials, ensuring all content reflects current versions, branding, and product updates across both the Academy and the Training Library.
• Build a strong understanding of how our products are used by our customers.
• Work with translation/localisation vendors to adapt content for non-English markets, ensuring quality, compliance, and cultural relevance of localised modules.
• Ensure ongoing evaluation of our current content and develop innovative approaches for improvement.
• Collect and report on feedback from learners and internal stakeholders.

Cross Team Collaboration

• Run regular meetings with a panel of internal global stakeholders who are subject matter experts, to validate technical accuracy, review instructional approaches, and provide feedback on specialised or niche content.
• Work with Sales & Tradecraft as subject matter expertise for validation of learning materials for customer accuracy.
• Work with Marketing to align branding, tone, and leverage customer-facing collateral as learning assets (e.g., case studies or webinars becoming microlearning content).
• Work closely with our Product teams to ensure content is updated alongside the product roadmaps, new features and releases, and changes to the user manual.
• Work alongside our UX Design team to develop training elements congruent with the user experience and our design process.

Requirements

• Australian citizen, based in Adelaide Australia.
• Previous experience using OSINT gathering or analysis within the intelligence, government or defence sectors.
• Some experience in creating technical training content for SaaS or computer software audiences, preferably in a global or rapidly scaling business.
• Portfolio of work across multiple learning mediums (SCORM, xAPI, video, microlearning, assessment).
• Basic video/audio production/editing capability.
• Ability to digest complex technical information and transform that into clear learning objectives, programs, and content
• Strong organisational skills and experience in project managing content cycles across time zones and distributed teams.
• Excellent written, visual, and verbal communication skills.
• Ability to collaborate effectively across teams, be proactive, self-motivated and work with a high level of autonomy.

Extra qualities that make strong candidates

• Tertiary qualification in Learning Design, Education, Communications, or related discipline.
• Experience with localisation, translation management, or global content deployment.
• Experience working with LMS/LXP platforms and authoring tools (e.g., LearnUpon, Easy Generator, Scribe, Articulate 360, Captivate, Rise, Vyond, Camtasia or equivalents).
• Experience in the training and development function with intelligence, law enforcement, or other agency sectors with an intelligence analysis or assessment function.
• Experience in training of SaaS platforms.
• Knowledge of adult learning theory, design principles (Bloom's, UDL, Kirkpatrick), and branding standards.
• Knowledge of accessibility standards (WCAG 2.0 or higher).

About Fivecast

Fivecast is a world-leading provider of cutting-edge digital intelligence solutions. We enable the world's most important public and private organizations to explore masses of data and uncover actionable insights, critical to protecting global communities.

As a growing company with over 150 people globally, all team members are provided with the opportunity to directly contribute to our success, participate in the development of new and emerging technologies and grow their career in a challenging and dynamic high-tech environment. We are headquartered in Adelaide, Australia with teams in Canberra, Virginia USA, and London UK.

Our Work Environment and Culture

Our Adelaide based headquarters is a purpose-built tech hub centrally based in vibrant Hutt Street. We moved into this brand-new space in 2023 to allow for continued collaboration, innovation & growth.

Our space has been specifically engineered for brainstorming, idea generation, random encounters across teams and to suit our casual, relaxed culture. This has been achieved through amazing features, including an arcade room, pool table, fully equipped kitchens with fruit and snacks, barista quality coffee machine, end of trip facilities (showers, lockers, bike storage, etc), as well as comfortable breakout spaces.

Fivecast has a connected work culture with team members taking advantage of our social clubs, local cafes, bars, pubs and sporting facilities for team activities. At Fivecast we understand the importance of a good work-life balance and support flexible work arrangements.

Fivecast is an inclusive employer, we value diversity of thought and experience and believe our inclusive culture contributes to our success. We are committed to building a workforce that is representative of the communities in which we live and work.