Databricks Systems Support Specialist

13 hours ago


Port Macquarie, New South Wales, Australia Essential Energy Full time $80,000 - $120,000 per year

We are unique

Join an organisation that values your voice, empowers your autonomy, recognises the strength in diversity, and prioritises your well-being while offering attractive remuneration and benefits. Take pride in having a meaningful impact on regional, rural and remote communities while being a pivotal player in the energy industry's future.

About the role

You'll provide engineering and platform support for Essential Energy's Databricks environment, ensuring performance, reliability and security through proactive monitoring, maintenance, upgrades and structured incident management.

  • Support and troubleshoot Databricks clusters, jobs, notebooks, libraries and integrations.
  • Monitor platform health/performance, investigate alerts, and resolve issues proactively.
  • Apply upgrades, patches and configuration changes under change control.
  • Create and maintain technical documentation/runbooks and architecture artefacts.
  • Administer Service Desk queues, prioritise requests and close incidents.
  • Collaborate with data engineers/developers to debug notebooks, workflows and models.
  • Identify opportunities to improve security, scalability and stability; stay current on product releases.

This role will be based within the Essential Energy footprint with the ability to work from home in a hybrid work environment. Occasional after‑hours work may be required to restore critical services as part of a rotating on-call roster.

About you

You have experience in data engineering, technical support, or system administration, and are familiar with Databricks platform architecture and administration. You're comfortable managing systems and troubleshooting technical issues.

  • You approach problems methodically and work towards practical solutions.
  • You can write and debug code in SQL, Python, Scala, or R.
  • You understand distributed computing concepts and technologies.
  • You have experience with cloud platforms such as Azure, AWS, or GCP, and can manage infrastructure effectively.
  • You look for ways to improve processes and automate tasks where possible.
  • You communicate clearly in writing and verbally and can document your work and collaborate with colleagues.
  • You work well in a team and contribute to shared goals.

If you're passionate about technology, thrive in collaborative environments, and love solving complex challenges, we'd love to hear from you. Join our team and contribute to cutting-edge projects

Required Qualifications

  • Advanced Diploma Information Technology or demonstrated capability through past employment experience and/or relevant qualifications.

Desirable

  • Industry certification in Databricks, Azure, AWS, or other relevant technologies

Why Essential Energy

Essential Energy provides employees with a broad range of employee benefits through our corporate partnerships with organisations such as Qantas, Optus, nib and Mildura Health Fund. You will also gain access to our Health and Wellbeing programs including fitness passport. Visit our employee benefits page for more information.

We are proud to be recognised as a WORK180 Endorsed Employer for All Women.

An energy network doesn't just keep the lights on… it's a living network that needs to adapt to new and emerging energy generation technologies while still meeting the energy needs of customers.

It requires innovation, commitment, and collaboration to bring people together to solve the energy delivery challenges of the modern world.

Your potential will be realised, and you'll feel a real sense of purpose and satisfaction knowing you have a pivot role to play in delivering the energy of the future to the people who need it today.

For further information please contact Michael Berry, Manager Data Platforms Engineering and Delivery on

Applications close on Sunday 26 October at 11:55pm.

Passionate people. Global thinking. Regional heart.

Building a better energy future.

Essential Energy is committed to building a culturally diverse and inclusive workplace and strongly encourages applicants to apply regardless of gender, age, ethnicity, sexual orientation, or disability.

As an organisation, our aim is to champion inclusivity in the workplace and celebrate the difference in all our employees.

At Essential Energy, we are committed to supporting adjustments throughout the recruitment and selection process, as well as during employment. We actively support and encourage people with disability to apply to Essential Energy (including alternate formats of application forms or alternate ways for accessibility). To discuss adjustment requirements, please contact or call us on



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