Creative Operations Lead

Healthcare is usually slow and boring. We believe in its potential to be exciting and entertaining. But changing the healthcare experience is hard – and we're gonna need all the help we can getAbout EucWe're Making Good Health Last a LifetimeMore than 1 billion people globally live with obesity, a significant leading indicator of many preventable chronic diseases such as diabetes and heart disease.Eucalyptus is the company behind Juniper, one of the world's largest weight management programs combining GLP-1 medication with a tailored nutrition and exercise programme, supported by our multidisciplinary care team of prescribers, health coaches, dietitians, nurses and pharmacists.Our published clinical research demonstrates that our combined approach to weight management and lifestyle change increases the likelihood of our patients losing significant weight during their treatment with Juniper by four times.Since launching, we've grown fast to support millions of patients. In the last 12 months:We grew the size of our patient base by 10x in the UK, received selective NICE endorsement for our holistic approach to obesity management, and grew our team from 50 to 200.Globally, we grew revenue by >120% YoY, while reducing cash burned by 90% YoY, with over $100M USD raised from global investors such as BOND, NewView, Blackbird and Airtree - early backers of companies like Canva, Stripe, Uber and Airbnb.What's next?In 2025, we are charting the path to support hundreds of thousands of patients while launching into new conditions, demographics, and geographies as we move towards our vision of creating a preventive healthcare ecosystem.We're building the world's largest international digital healthcare company. This will be highly challenging, very rewarding and the adventure of a lifetime, working with the best operators you will ever encounter.If that gets you excited, let's talkAbout The RoleWe're looking for a Creative Lead to supercharge Juniper's in-house creative team and help us scale performance-led storytelling at pace.This is a high-impact role focused on bringing big ideas to life. You'll partner with our Creative Strategists to turn insights into sharp creative direction, then lead a team of designers, editors, and content creators across Australia and Manila to execute with craft and energy.If you thrive in fast-paced environments, care deeply about storytelling, and get a kick out of helping a team hit their stride, this is the role for you.What You'll DoLead the creative engine – Own the creative cadences and rituals that drive team output: brainstorms, concept reviews, sprint kickoffs, retros, and more.Set direction, drive execution – Turn strategy into clear briefs and rally the team to deliver best-in-class work that performs.Work cross-functionally – Collaborate with strategists, growth marketers, and patient facing teams to make sure creative is tightly aligned to performance insight and patient need.Coach and grow the team – Uplift quality and ownership across AU and Manila. Give meaningful feedback, push creative thinking, and create an environment where the team thrives.Champion learning – Help the team share and systemise learnings from performance, so our work gets sharper every week.Unblock and enable – Make sure our strongest creatives stay focused on what they do best by owning editing coordination and process management across teams.About YouYou've got 5+ years experience across creative production, traffic management, performance marketing, or brand storytelling, and you've led teams or squads before.You know how to give clear direction, rally a team, and hold a high bar for execution without micromanaging.You thrive on fast creative cycles, generating, testing, and iterating ideas at speed.You're naturally collaborative and know how to get creatives, strategists, and marketers moving in the same direction.Bonus points if you've worked in a high-output, ad-focused creative environment (e.g. startups, content agencies, performance brands).Why This Role is ExcitingYou'll play a huge role in shaping the voice and visual direction of one of Australia's most recognisable health brands.You'll lead a talented team of creatives across two countries, helping them grow and deliver their best work.You'll get to scale what works and shake up what doesn't, without the red tape.You'll see your work live fast, perform, and have real impact on making people's good health last a lifetime.Why You Should Join EucOur teams are incredibly passionate - Our talent bar is high and our work ethic is strong. You'll get to stretch yourself everyday and work amongst people who care deeply about our patients. You'll be given autonomy to tackle interesting problems and receive regular feedback from a supportive teamWe'll have your back when you need us the most - You'll be able to lean on a range of leave offerings to support you when needed from Day 1, this includes: sick, maternal/paternal, compassionate, and vacation leave. Personal health days leave and budget to encourage you to take care of your well-being. A reliable health insurance provider accredited by major hospitals, clinics, and diagnostic centers nationwide, plus coverage of up to two dependents. Standard employer share for statutory benefits (SSS, PhilHealth, and HDMF), and 13th month pay. Also, transportation allowance to support your expenses when reporting to our Makati office.We will invest in your career - You'll get access to an annual professional development budget and additional leave credits, mentors and buddies to ensure that you have the support you need to level up. You can expect regular performance and pay reviews as your career grows.We move at incredible speed - You'll work with team mates who build in the open by sharing their work freely, this helps us learn and iterate quickly so we can deliver high quality outcomes faster than our competitors. You'll spend a lot of time outside of your comfort zone learning and iterating frequently, we wouldn't have it any other way‍‍At Eucalyptus, we value individuals from all backgrounds, experiences, and perspectives, and we embrace the unique qualities each person brings. When you apply, please let us know of any reasonable adjustments you may need during the interview process.