Creative Operations Lead

About EucWe're making good health last a lifetimeMore than 1 billion people globally live with obesity — a major leading indicator of many preventable chronic diseases such as diabetes and heart disease.Eucalyptus(or 'Euc' for short) is the company behind Juniper,one of the world's largest weight management programs combining GLP-1 medication with a tailored nutrition and exercise programme, supported by our multidisciplinary care team. It is also behind a growing family of digital healthcare clinics (Pilot, Kin, Software, Compound) across men's health and well-being, fertility, skincare, and preventative health. These clinics create one ecosystem designed to make good health last a lifetime. Our published clinical research on Juniper demonstrates that patients in our program are 4x as likely to lose significant weight through their course of treatment. For our other clinics, we apply the same evidence-based philosophy of combining medical science, personalised care, and behavioural insights to improve patient outcomes**.**Since launching, we've grown fast to support millions of patients. In the last 12 months…Globally, grew revenue by >130% YoY, while reducing cash burned by 90% YoY, with over $100M USD raised from global investors such as BOND, NewView, Blackbird and Airtree (early backers of companies like Canva, Stripe and AirBnb)Grew to over 100,000 monthly active patients globally across our weight management programGrew from 4,000 to ~40,000 patients in the UK, and received selective NICE endorsement to provide service to the NHSTailored our offering to over 5,000 patients in Germany and Japan, with a goal to extend our patient base to over 30,000 patients across both markets in 2025What's next?Our goal for the next 3 years is to be supporting 1 million patients globally - to live better for longer - by launching into new conditions, demographics and geographies as we move towards our vision of creating a preventative healthcare ecosystem.We're going to build the world's largest international digital healthcare company. This will be really hard to do, but very rewarding and possibly, the adventure of a lifetime with some of the best operators you will ever work with.If that gets you excited, let's talk.About The Role (What You'll Be Doing)We're looking for a Creative Lead to supercharge Juniper's in-house creative team and help us scale performance-led storytelling at pace.This is a high-impact role focused on bringing big ideas to life. You'll partner with our Creative Strategists to turn insights into sharp creative direction, then lead a team of designers, editors, and content creators across Australia and Manila to execute with craft and energy.If you thrive in fast-paced environments, care deeply about storytelling, and get a kick out of helping a team hit their stride, this is the role for you.Lead the creative engine – Own the creative cadences and rituals that drive team output: brainstorms, concept reviews, sprint kickoffs, retros, and more.Set direction, drive execution – Turn strategy into clear briefs and rally the team to deliver best-in-class work that performs.Work cross-functionally – Collaborate with strategists, growth marketers, and patient facing teams to make sure creative is tightly aligned to performance insight and patient need.Coach and grow the team – Uplift quality and ownership across AU and Manila. Give meaningful feedback, push creative thinking, and create an environment where the team thrives.Champion learning – Help the team share and systemise learnings from performance, so our work gets sharper every week.Unblock and enable – Make sure our strongest creatives stay focused on what they do best by owning editing coordination and process management across teams.About You (Who You Are)You've got 5+ years experience across creative production, traffic management, performance marketing, or brand storytelling, and you've led teams or squads before.You know how to give clear direction, rally a team, and hold a high bar for execution without micromanaging.You thrive on fast creative cycles, generating, testing, and iterating ideas at speed.You're naturally collaborative and know how to get creatives, strategists, and marketers moving in the same direction.Bonus points if you've worked in a high-output, ad-focused creative environment (e.g. startups, content agencies, performance brands).Why This Role is ExcitingYou'll play a huge role in shaping the voice and visual direction of one of Australia's most recognisable health brands.You'll lead a talented team of creatives across two countries, helping them grow and deliver their best work.You'll get to scale what works and shake up what doesn't, without the red tape.You'll see your work live fast, perform, and have real impact on making people's good health last a lifetime.Why you should join EucOur teams are incredibly passionate - Work with high-performing teams who care deeply about our patients. Expect ownership in tackling meaningful challenges, and receive feedback that helps you grow.We move at incredible speed - Build, test, and learn outside of your comfort zone alongside curious, driven teammates.We will invest in your career - Get access to learning budgets and mentorship from leaders across Australia, the UK, Germany, and Japan, and collaborate with top-tier teams from the Philippines and South Africa. You'll also gain global experience with opportunities to move across teams, explore new markets, and travel between them. Recognised in Hatch's Hotlist as one of Australia's top employer (voted by Gen Z's), we're proud to grow the next generation of talent from early career professionals to global leaders.We are all owners - Equity for everyone means you share in our success and your ideas will be valued regardless of your role.We play as hard as we work - Experience catered wellness talks, exercise classes, whoops to track your wellbeing, free barista coffees, funded social clubs, and quarterly rooftop parties.We'll have your back - Receive support at every stage of life and career through our generous parental and miscarriage leave, to health, professional development, and personal days, and our Employee Assistance Program.At Eucalyptus, we value individuals from all backgrounds, experiences, and perspectives, and we embrace the unique qualities each person brings. When you apply, please let us know of any reasonable adjustments you may need during the interview process.