Credit Support Officer

5 days ago

Melbourne, Victoria, Australia Money3 Full time $60,000 - $80,000 per year

Money3 Loans, a subsidiary of Solvar Limited (ASX: SVR), is a financial services provider specialising in car loans and personal loans. We've been operating for over 20 years and believe in giving people a fair go.

Our customers are at the heart of what we do. We offer a personalised loan service, guiding each customer through the process with dedication and care. Our commitment is to find tailored solutions that meet the unique needs of every individual.

Our team is known for being friendly and approachable. By joining Money3, you'll become part of a team that thrives on growing together.

About the Role

This is an exciting opportunity to enter the finance industry and utilise your administration and customer service skills. You will be working with a team that is committed to growth, a high standard of customer service and attention to detail.

A typical day looks like:

  • Data entry
  • Providing support to our team of credit analysts
  • Liaising with external stakeholders and customers whilst maintaining a high level of customer service
  • Completing reference checks
  • General office administration
  • Working to deadlines and targets

What would make you the perfect fit

  • Your communication skills mean that you develop trusting relationships quickly and can communicate to a wide variety of audiences
  • You are comfortable learning new systems and ways of working
  • You have a can-do attitude and keen to make the customer experience the best it can be
  • Be self-motivated and pro-active
  • Have a high attention to detail
  • Ability to work autonomously and as part of a team
  • Excellent verbal and written communication skills
  • Proficiency in Microsoft Office Environment
  • Willingness to undergo additional training when required

Why us

When you join our team, you'll have:

  • Birthday leave - a day off for your birthday
  • Every day you will work with bright and passionate people.
  • Leadership development training program and career progression
  • Secondment and promotional opportunities
  • Parental Support Payments
  • Weekly wellbeing classes
  • Hybrid working arrangements
  • Short term incentive program

We are an equal opportunity employer and welcome applications from candidates of diverse backgrounds.

Apply now by submitting your CV and a cover letter.

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