Senior Case Officer

5 days ago

Perth, Western Australia Wesfarmers Full time $90,000 - $120,000 per year
  • Strong focus on collaboration with supportive injury and return to work business partners
  • Flexible and supportive work environment
  • Full time permanent role based in Perth CBD
  • Attractive base salary + super + incentives + team member benefits
About the teamWhat you'll do
  • Proactively manage a claims portfolio within legislative, self-insurance and business requirements across multiple jurisdictions
  • Provide injured team members with a high level of customer service and trusted advice regarding their claims
  • Work collaboratively with key stakeholders in developing and implementing claim strategies to ensure timely and sustainable return to work
  • Conduct claim reviews and case conferences as required
  • Develop, coach and mentor team members on strategic claims management
What you'll need
  • Significant experience working within a workers compensation/insurance environment
  • Excellent knowledge of the current WA Workers Compensation Legislation
  • Experience in negotiating return to work and rehabilitation outcomes
  • Well-developed interpersonal and influencing skills
  • Ability to manage multiple priorities to meet agreed deadlines
  • A genuine interest and passion to learn and develop new skills
Nice to have's
  • Tertiary qualification or training in allied health
  • Conciliation and/or disputes experience
Our cultureNext steps

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