Sales Support Specialist

5 days ago

Wollongong, New South Wales, Australia Hays | Office Support Full time

Sales Support Specialist

Your new company

A long‑established, locally owned business in the Wollongong area. This organisation has built a strong reputation within the food supply sector over more than three decades. The team is known for delivering excellent service, quality products, and maintaining a supportive, collaborative workplace culture. As the business continues to grow, they are seeking a dedicated Sales Support / Office Assistant to join their team.

Your new role

The role will initially focus on sales support tasks, including managing smaller client accounts, processing orders, and assisting with customer enquiries. As you grow in confidence and capability, you'll have the opportunity to take on more responsibility and gradually transition into a Sales or Account Manager position.

This is an ideal role for someone who enjoys building relationships, thrives in a fast‑paced environment, and is looking for a clear pathway to develop their career in sales. You'll work closely with both the sales team and senior managers, ensuring smooth administrative processes across the business while gaining hands‑on experience that sets you up for future progression.

Your responsibilities will include:

  • Taking phone orders and entering them accurately into the database
  • Assisting customers with product and account enquiries
  • Providing support to senior managers
  • Completing general data entry and administrative tasks
  • Supporting multiple business functions as part of a collaborative team

What you'll need to succeed

To thrive in this role, you will bring:

  • A minimum of 2 years' experience in a similar administration/customer service or retail sales position.
  • Strong attention to detail and the ability to work autonomously
  • Excellent communication skills and a passion for customer service
  • Confidence in handling pressure and managing competing priorities
  • A proactive, can‑do attitude and willingness to learn
  • Intermediate Microsoft Office skills

What you'll get in return

You will join a stable, long‑standing business where your contribution is valued, and your professional growth is supported. You'll enjoy working with a friendly, experienced team in a role that offers variety, responsibility, and the opportunity to build industry knowledge within a respected local company.

What you need to do now

If you're interested in this role, click 'apply now' to forward an up-to-date copy of your CV to or call us now

If this job isn't quite right for you, but you are looking for a new position, please contact us for a confidential discussion on your career.

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