Live Chat agent

2 days ago

Canberra, ACT, Australia Kingdom Pictures Full time $40,000 - $80,000 per year
The Role:

You will be responsible for :

  • Handling inbound calls and emails in a professional manner.
  • Resolving customer inquiries and requests and ensuring strong customer satisfaction.
  • Working with various internal teams to ensure prompt and accurate order processing and delivery.
  • Escalating customer feedback as required.
Ideal Profile:
  • You have at least 1 year experience within a Admin Assistant or Customer Service role, ideally within the Professional Services and Media & Entertainment industry.
  • You possess excellent interpersonal as well as written and verbal communication skills.
  • You are a self-starter and demonstrate a high level of resilience
  • You pay strong attention to detail and deliver work that is of a high standard
  • You are a strong team player who can manage multiple stakeholders
  • Applicant must be located in United states and canada
What's on Offer?
  • Opportunities for career growth & development
  • Opening within a company with a solid track record of success
  • Flexible working options

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