Residential Service Leader

2 weeks ago

Shepparton, Victoria, Australia ConnectGV Full time $90,000 - $120,000 per year
  • Female applicants only – genuine occupational requirement (Equal Opportunity Act 2010)
  • Full Time or Part Time (min 60 hours per fortnight)
  • At ConnectGV, we're Connected.

Are you ready to step into a leadership role where you'll make a real difference every day? ConnectGV is seeking a passionate and motivated Residential Service Leader to join our team in Shepparton.

This is your opportunity to lead a team delivering high-quality, person-centred care for people with disabilities in a vibrant, values-driven not-for-profit organisation. If you're someone who thrives on creating positive impact, building strong relationships, and coaching others to be their best, then this is the role for you.

What you'll do

  • Lead a team of Disability Support Workers to deliver outstanding residential care aligned to each individual's NDIS goals
  • Coordinate staff rosters, support planning, medication, and daily operations
  • Build trusted relationships with families, participants, and community stakeholders
  • Drive quality, compliance, and service innovation
  • Work across a 24-hour, seven-day roster (including sleepovers)
  • Participate in the on-call roster (shared across the leadership team).

What we're looking for

  • A qualified and experienced professional in Disability, Community, or Health Services
  • A capable and compassionate leader with a collaborative style
  • Strong communication, planning, and problem-solving skills
  • A commitment to inclusion, human rights, and participant choice
  • Someone who shares our values: Respect, Inclusion, Collaboration, Integrity and Excellence.

Why join ConnectGV?

At ConnectGV, we're a not-for-profit organisation committed to making a realdifference in the lives of people with disability. Here's why our team love working with us:

  • Salary Packaging Benefits: Access generous salary packaging options to increase your take-home pay and reduce your taxable income.
  • Individualised Support Focus: We prioritise participant-centred care, tailoring support to each person's unique goals and needs.
  • Values-Driven Culture: Work in a strong, values-aligned organisation where respect, inclusion, collaboration, integrity and excellence guide everything we do.
  • Investment in People: We're committed to your growth through professional development in disability support, NDIS compliance, and person-centred active support.
  • Career Progression: Genuine opportunities to grow your career within the organisation.
  • Community Collaboration: We partner with other local community service organisations to expand opportunities for both our participants and our team.

Join us and be part of a workplace where your work truly matters.

Please note: *This position is only open to female applicants. This is a genuine occupational requirement under the Equal Opportunity Act 2010 (Vic) as the role involves working in a residential house that supports female residents only.*

Ready to take the next step?

Apply now and be a part of a team that's proudly connected to purpose, people, and possibility.

For a confidential chat, reach out to Philippa Murray, Executive Manager NDIS Services on or by email

To review the position description, click Position Description.

This position closes 5pm Thursday 11 September 2025.

Please note - ConnectGV may choose to interview candidates prior to the application closing date.

ConnectGV is an equal opportunity employer. We welcome applicants from all backgrounds and lived experiences, including people with disabilities, Aboriginal and Torres Strait Islander people, and people from diverse cultural and linguistic backgrounds.

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