Activities Coordinator

About us:

At YHA Australia, we provide affordable, quality accommodation with purpose. We're committed to creating a more open and welcoming world where connections thrive and experiences matter.

What sets us apart? We're a not-for-profit, membership-based social enterprise. Our profits go straight back into improving our properties and creating positive social, cultural and environmental impacts. For over 80 years, we've been making travel accessible and transformative.

Our network spans 20 uniquely characterful properties across Australia – from the rooftop views of Sydney Harbour YHA to historic cells at Fremantle Prison to eco-retreats nestled in National Parks and beachside beauties in Byron Bay and Port Elliot. We believe travel should do more than move you from place to place, it should move you to think differently, live boldly, and protect the world you're exploring.

YHA Brisbane City is a 380-bed property located in the heart of the city providing comfortable and affordable accommodation and experiences to groups and independent travellers from around the world. This bright and airy property offers a range of private and co-living accommodation rooms as well as an onsite cafe, rooftop pool and bar, co-working space, and wellness centre. Our crew of approximately 50 passionate and hardworking team members pride themselves on creating a welcoming and inclusive environment for guests and each other

Day-to-day duties include but not limited to:

• Develop and maintain a diverse activity/ experiences program that caters to the interests and preferences of our guests; that promotes cultural understanding and learning, social connections, wellness, regenerative travel, and connection to local festivals and events.
• Promote upcoming activities and experiences through property signage, word-of-mouth, and digital channels such as the YHA website and relevant social media platforms.
• Lead the majority of experiences and events hosted by the property, and ensure appropriate team members or volunteers are running these in your absence.
• Build strong professional relationships with external partners, clients and key stakeholders.
• Train and collaborate with property team members and/ or volunteers to ensure the seamless execution of events, including promotion, setup, decoration, and running of the experience or activity.

What we are looking for:

• Proven experience in organising and coordinating events or activities, preferably in the hospitality or travel industry.
• Excellent customer service, communication, and interpersonal skills to interact with team members and guests of diverse backgrounds.
• Strong organisational and time management abilities to handle multiple activities simultaneously.
• Creativity and resourcefulness in designing unique and engaging experiences.
• Proficiency in using technology and social media platforms for promotional purposes.

Our Values

Our values are at the heart of our organisation and are the foundation of our culture. They are our compass, guiding our decisions and actions.

• Collaborate, listen and connect
• Care for people and planet
• Create positive experiences
• Always evolve

What's in it for you?

We believe great work deserves great rewards, and here is what you'll get to enjoy:

• Travel Perks: Free stays across our network – because we love travel as much as our members do
• Team Adventures: Opportunities to visit other locations for team building and training
• Discounts: Access to benefits at various stores and across the YHA network
• Growth: Professional development and career opportunities throughout YHA
• Cultural Flexibility: Swap standard public holidays for ones that have personal meaning
• Wellbeing Support: For you and your immediate family through our Employee Assistance Program
• Referral Program: Know someone great? We reward successful candidate referrals

Are you ready to help make the world a more connected and sustainable place? Submit your resume and a cover letter telling us why you're the right fit for this role?