Platform Owner

2 weeks ago

Melbourne, Victoria, Australia ALEX KAAR - Executive & Board Appointments Full time $120,000 - $180,000 per year

The Platform Support Lead Microsoft D-365 & Power Platform, Technology & Data leads the support function for Finance & Procurement Systems on Microsoft Dynamics-365. The role drives continuous improvement, problem solving, and administration of all D-365 modules and the Power Platform. The D-365 modules include Finance, Project Operations and Intelligent Order Management.

Platform Management & Support:


•Lead the operational support and maintenance of Microsoft Dynamics-365 (Finance, Project Operations and Intelligent Order Management) and Power Platform.


•Ensure platform stability, performance, and data integrity through proactive monitoring and incident resolution.


•Manage system upgrades, releases, and patching cycles in collaboration with Microsoft and internal teams.


•Define and manage the platform management plan to ensure the platform is up to date with security patches and functional updates as relevant


•Manage operational and financial reporting for D-365 and Power Platform licenses and support operations.

Stakeholder Engagement & Governance:


•Work closely and collaboratively with key teams and key delivery partners to ensure Service Level Requirements (SLRs) are clearly defined and shared.

Key Selection Criteria:

The key selection criteria specified below outline the capabilities required for the position.

Specialist/Technical Expertise.


•Proven experience in managing, supporting, and enhancing MS D-365 and Power Platform in a complex enterprise environment.


•Relevant experience leading platform management and support operations on Microsoft Dynamics 365 and Power Platform.


•Strong understanding of technology architectures and cloud native solutions (Azure preferred).

Proficiency in:

Power Platform (Power Apps, Power Automate, Power BI)

Azure services (Foundational + FinOps)

Experience in establishing and managing ITIL aligned framework and service management practices.

Excellent communication, stakeholder engagement, and leadership skills.

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