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Service Engineer

2 weeks ago

Wollongong, New South Wales, Australia Hundegger Australasia Pty Ltd Full time $104,000 - $130,878 per year

Field Services Engineer (with electrical competencies)

Hundegger Australasia Pty Ltd

Based in Bavaria, Germany, Hundegger are world leaders in fully automated, CNC solid timber processing machinery for engineered timber products such as Glulam, CLT, LVL and other engineered wood products. With an office located in Rowville Victoria, Hundegger Australasia Pty Ltd are also a major supplier to the frame and truss and pre-fabrication manufacturing industry around Australia and New Zealand, with the benchmark Hundegger SPEED-Cut and TURBO-Drive 5-axis machines. We have a Sales, Spare Parts and Remote Service facility in Rowville, and together with our NZ based staff, service and support over 140 installations across Australia and New Zealand.

Job Title: Field Service Technician NSW/QLD

Job Location: Based in NSW Wollongong is ideal, with regular travel around the country and occasional international travel.

Role Responsibilities:

· Scheduled Servicing and repair of Hundegger machinery at customer sites.

· Carry out in depth technical investigations of any system issues and provide accurate recommendations to the Customer and Service Manager

· Identify and correct any failures or defects incurred during operation in a timely manner

· Perform training to existing and/or new customer staff in efficient operation and basic maintenance of Hundegger machinery

· Ensure all installation safety requirements and protocols, including all adherence to SWMS and SOP's are intact and up to date

· Production monitor and assist/advise customers on process improvements.

· Install new machinery – stand alone or integrated with automated systems at customer sites

· Provide rostered (during regular business hours) Remote Support to customers and machines.

PLEASE DO NOT apply unless you will have:

  • Experience as a multi-axis CNC wood working machinery Service Engineer/Technician, (or other multi-axis CNC experience) with Electrical/ Mechanical Trade skills
  • Willing to travel (May be as much as 70% of the time)
  • Excellent customer relationship skills
  • Solid computer skills
  • Willingness to work autonomously as a Service Technician
  • Experience in the repair and maintenance of general mechanical and pneumatic equipment
  • Ability to work independently and efficiently
  • Solution orientated approach in challenging situations.
  • Excellent communication and Remote diagnostic skills
  • Australian residency is essential
    .

Why apply?

Hundegger Australasia Pty Ltd has a culture that rewards individual integrity as well as team effort. We foster Professional and Personal Development and look where possible to shape your role to your strengths, skills and interests. We require strong Mechanical, Electrical, Network and Systems skills, but realise it is a strong successful team that delivers results, and the strengths of an individual contributes to the strength of the Team.

Remuneration will be commensurate with the skills of the applicant, but will include an attractive salary, approved overtime, vehicle provision and training.

Due to the diverse range of Hundegger Machinery and the geographical spread of our valued clients – this role does require frequent travel and is a requirement of the role, 70% of the role will include traveling to customers.

Initial training will be provided in Australia and German based training is likely in due course for the successful candidate.

Expressions of interest are welcome and may be forwarded alongside a Curriculum Vitae to