Account Director – Public Sector

About AIM

For over 80 years, the Australian Institute of Management (AIM) has empowered individuals and organisations to thrive through industry-focused education. As Australia's leading provider of corporate training, AIM offers over 100 short courses and nationally recognised qualifications designed to elevate careers and drive business success.

AIM is part of Scentia, a group that includes the Institute of Executive Coaching and Leadership (IECL) and the Australasian College of Health and Wellness (ACHW).

About the Role

As our Account Director – Public Sector Victoria, you'll take the lead in building and growing strategic relationships with government clients across state and local agencies. This is a hybrid role that blends business development with key account management, making it ideal for someone who thrives on driving growth while nurturing long-term partnerships.

You'll work closely with senior decision-makers to understand their challenges and deliver tailored learning and development solutions that create measurable impact. Success in this role means not only exceeding sales targets but also becoming a trusted advisor who can navigate the complexities of the public sector with confidence and credibility.

Key Responsibilities

• Grow revenue by developing new opportunities and expanding existing public sector accounts
• Build and maintain long-term, trust-based relationships with senior government stakeholders
• Identify client needs and design tailored training and development solutions that deliver value
• Drive consistent improvements in customer satisfaction and account retention
• Accurately forecast sales performance and maintain strong pipeline discipline
• Navigate government procurement processes and ensure compliance across all engagements
• Collaborate with internal teams (product, marketing, finance, facilitators, and learning designers) to deliver seamless client outcomes
• Maintain Salesforce hygiene and ensure all documentation meets compliance and legal requirements

About You

• Proven track record in B2B consultative sales, ideally with a strong focus on the public sector
• Demonstrated success in managing and expanding high-value government accounts
• Deep understanding of government procurement frameworks and compliance requirements
• Skilled in proactive pipeline development, lead generation, and opportunity qualification
• Strong ability to engage and influence senior decision-makers across multiple levels of government
• Excellent communication and presentation skills, both written and verbal
• Commercially astute, detail-oriented, and results-driven with a disciplined sales approach
• Proficiency with CRM systems (Salesforce preferred) and Microsoft Office Suite

Characteristics (Key Competencies):

• Ability to adapt quickly and respond to evolving public sector needs
• A consultative, solutions-focused mindset with strong stakeholder management skills
• Integrity and professionalism in all interactions
• Natural relationship-builder who thrives in complex, multi-stakeholder environments
• Strategic thinker with the ability to balance account growth and new business development

Benefits & Perks

• Flexible Working Arrangements
• Vibrant office in the heart of the city, with a supportive, fun, and collaborative
• Career Growth Opportunities
• Vibrant Office Culture
• Employee Assistance Program (EAP)
• Ongoing Training & Support
• Complimentary Short Courses
• Monthly Celebrations & Social Events
• Paid Volunteer Days
• Collaborative Team Environment

Why AIM?

At AIM, we're more than educators—we're career enablers. Join a team that's passionate about connecting people and organisations through learning. Be part of a company that values innovation, collaboration, and making a real impact.

Apply Today

Ready to grow your career in education sales? Click "Apply Now" and our recruitment team will be in touch. Let's shape the future of learning together.