Customer Service Representative

4 hours ago

The Branch New South Wales, Australia Autohellas Group Full time $45,000 - $65,000 per year

We are currently looking for a
Customer Service Representative
with a customer-centric mindset and enthusiasm for sales

The role - Taking the wheel at Hertz
CUSTOMER ENGAGEMENT - Build relationships with customers by creating a friendly, welcoming customer experience. Understand their needs and guide them to the perfect rental solution.

SALES ADVISORY - Showcase your sales skills to upsell additional services and maximizing revenue, ensuring customers have everything they need for a smooth journey.

PROBLEM SOLVING - Be the hero in resolving any issues or concerns that the customer might experience through their rental, turning challenges into opportunities to exceed customer expectations.

TEAMWORK - Collaborate with your colleagues to create a positive and vibrant workplace. We're all in this together

VEHICLE ADMINISTRATION - Deliver and collect vehicle in accordance to company's procedures, to ensure rentable standard is met and any additional damage is documented upon return.

Essential Requirements
Your skills - What you'll need for a great journey

  • Passion for customer service, with willingness to go the extra mile for customer satisfaction
  • Enthusiastic, flexible and positive attitude towards selling
  • Proficient in English and Greek. Knowledge of additional foreign languages will be considered as a plus
  • Valid Driving license
  • Willing to work on a shift rotation basis.

Why Choose Hertz Autohellas?
CUSTOMER-CENTRIC CULTURE - We don't just rent cars, we create memories. As a Customer Service Representative, you'll be at the forefront of providing exceptional service, ensuring our customers embark on their adventures with smiles and satisfaction.

DYNAMIC WORK ENVIRONMENT - Say goodbye to monotony Our office is a hub of energy, where each day brings new challenges and opportunities for growth. You'll be part of a supportive team that values creativity and collaboration.

DRIVE DIVERSITY - At Hertz, we offer a car fleet that covers every taste and need. From sleek hatchbacks to spacious SUVs, our collection is as diverse as our team.

BRAND RECOGNITION - Be part of an international organization with presence in 9 countries, 160 sales points, a fleet of over vehicles and 1.700 employees at the core of its business.

TRAINING - We believe in investing in our team. You'll receive comprehensive on-site and online training to master the art of sales and customer service, ensuring you have all the support needed for a smooth and confident start.

DEVELOPMENT - Be the first candidate to apply and explore career development opportunities our company has to offer.

Join us in making every journey an adventure

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