Consulting Architect

It starts with YES

At Optus, we don't sit back and wait for the future to happen, we are out there crafting our own path through new technology, innovation, and investment. We are truly a challenger brand, with challenger spirit.

Join our team and play a vital role where you'll blend technical know-how with a commercial perspective. Work closely with Delivery and Operations teams to ensure proposed solutions align with our business and meet governance standards. Your mentorship will be crucial for account teams, helping them navigate solution components for overall profitability.

About the role

This role is a 12 month fixed term role. As a Consulting Architect at Optus, you will play a pivotal role as a solution lead, combining inputs from Solution Designers and Solution Architects to create comprehensive solution overviews and Business Cases. You'll apply a commercial lens to technical solutions, ensuring they are commercially viable, deliverable, and supportable, while guiding account teams to maintain profitability.

This is a highly customer-facing role, requiring the Consulting Architect to build strong relationships with stakeholders across customer organisations, represent all Optus solutions with expertise, and work closely with Sales teams to support customer engagement.

You will act as the critical pivot between Sales/Pre-Sales and Delivery, Operations, and Commercial teams, representing customer technical requirements across the Optus business.

The day to day

Analyse customer requirements and develop standardised solutions across multiple technology stacks.

Maintain up-to-date knowledge of technological trends, processes, methodologies, and competitor offerings in the Telco and ICT markets.

Support the Sales Team in Pre-Sales activities, including demonstrations, presentations, and consultations.

Develop and articulate Customer Value Propositions (CVP) and Return on Investment (ROI) aligned with the RAIN Sales methodology.

Drive deeper technical conversations with customer SMEs to improve long-term sales success.

Develop and maintain strong internal relationships across Sales, Products, Delivery, and the broader Optus community.

Build strong partnerships with vendors and the broader industry community to develop and deliver innovative customer solutions.

Collaborate with Sales in the development and execution of Account Plans.

About You

Relevant degree in IT, engineering, or equivalent industry certifications.

Broad ICT/Telecommunications systems design background with a detailed understanding of enterprise-wide system architecture and service management methodologies.

Strong consulting and ICT selling skills with experience applying structured sales methodologies.

Deep knowledge of CX and Telco/ICT domains, with subject matter expertise across at least three of the following areas: CX, Mobility, IoT, SD-WAN, EX, Security, Core Telco.

Relevant certifications (e.g., Cisco, Microsoft, NICE) and/or affiliations to professional bodies (e.g., IEEE, ACS, ATUG).

Advanced technical documentation and thought leadership skills (white papers, blogs, technical posts as proof points).

Strong written communication skills.

Must be an Australian citizen with eligibility to obtain and maintain an Australian Government Security Vetting Agency (AGSVA) BASELINE Security Clearance.

Perks we love at Optus

3 days in the office, 2 days remote – with flexible hours to suit

Inclusive carer neutral paid Parental Leave of up to 16 weeks.

All Optus employees have access to resources, webinars and support via the 'Parents at Work portal'

Own your own growth by accessing an extensive online and facilitator led learning catalogue.

Connect at work through our employee-led volunteer groups: Culture Connect, Elevate Women, Disability Network, Express Yourself (LGBTQIA+), United Veterans, Yarn Network, Wellbeing Network and Young Professionals.

Keen to see what it's really like to work at Optus? Search #OptusLife on LinkedIn to go behind the scenes

At Optus, we are strengthened by others and that means valuing diversity and saying 'yes' to embracing individual differences. We are committed to ensuring that our application process provides an equal employment opportunity to all job seekers, including individuals from diverse gender, cultural and linguistic backgrounds, individuals with a disability, individuals identifying as being part of the LGBTQIA+ community, individuals who may have served in the armed forces or who identify as Aboriginal and/or Torres Strait Islander. We also want to do our best to make our recruitment process inclusive. If you require any adjustments or accessibility support to participate fairly and equitably in the recruitment process, please email

or call We're here to help. When you contact us, please advise your preferred method of contact and we will be in touch within 48 hours.

For more information on Diversity, Inclusion & Belonging at Optus, please visit