Virtual Sales Associate
1 week ago
Love sales? Great with people? Ready to turn online chats into unforgettable customer moments – all from the comfort of home?
We're looking for a passionate Virtual Sales Associate to join our remote team at Michael Hill. In this part-time role (20 hours/week), you'll connect with customers via live chat and virtual appointments, helping them find the perfect piece while delivering a premium online experience. You'll earn $28/hour plus bonus potential, and we'll provide the tech you need to shine.
You'll be rostered into one of the following shifts:
- VSA 1: Monday to Friday, 7:00 am – 11:00 am AEST
- VSA 2: Wednesday to Sunday, 7:00 am – 11:00 am AEST
Flexibility is key – you must be available to work any day from Monday to Sunday, and at any time between 7:00 am and 9:00 pm AEST, based on customer demand.
Why You'll Love Working With Us
- Competitive Pay – $28/hour + monthly bonus potential
- Remote Flexibility – Work from anywhere in Australia
- Exclusive Discounts – Special pricing on our beautiful jewellery
- Supportive Culture – Celebrate wins and grow together
- Career Development – Ongoing training and growth opportunities
What You'll Be Doing
- Engage customers via live chat and virtual appointments
- Recommend products using the Michael Hill Selling System
- Convert enquiries into sales and meet performance targets
- Deliver exceptional service and a premium online experience
- Collaborate with the team and contribute to shared goals
What You'll Bring
- Retail experience with premium brands (jewellery, fashion, beauty, lifestyle)
- Strong communication and sales skills
- Tech-savvy and confident navigating backend systems (Powerfront experience a plus)
- A customer-first mindset and professional presentation
- Flexibility to work across a 7-day roster and varying hours
- An existing WFH setup with a monitor – we'll provide a laptop, keyboard, and headset to support your setup
Ready to Shine?
Apply now and help us create unforgettable moments – virtually.
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