Senior Business Service Leader

Job no: 944006

Work type: Permanent / Full time

Location: Support Office - Docklands

From humble beginnings in downtown Bendigo to supporting Australian communities far and wide- Myer has always been a special place, transcending beyond just a place to work.

Myer is a place for finding life-long friendships, a safe space with a big heart. Here, you're encouraged to be yourself, share your ideas and are entrusted to deliver your very best. Some might even say it feels like being "right at home".

MYER is looking for a Senior Business Services Lead to support the Business Services Manager in providing technical / business process solutions across financial data processing, procure to pay and order to cash. Leading the Business team to provide effective and efficient support to the business and external stakeholders.

Flexible hybrid working model – mix of working in our Docklands Support Office and Work-From-Home

About the role:

• Be the subject matter expert in all payables, purchasing, receivables, credit cards and finance transactional tasks.
• Support the Business Services Manager with management of team members and deadlines, have oversight of task allocation, and problem resolution.
• Support and lead the Business Services Officers with day-to-day tasks and new updates to processes and policies.
• Support the business to investigate, action and resolve vendor and business queries.
• Develop and maintain strong working relationships with internal and external stakeholders
• Ensure financial processing deadlines and accounting policies & procedures are adhered to.
• Seek to eliminate cost and revenue leakage.
• Support the Business Services Team in the roll out of a new finance system (NetSuite), including adoption of new processes and documentation of procedures.
• Support transformation projects involving new system implementations
• Participate in new business initiatives through developing financial controls and procedures.

About you:

• Extensive functional experience in a Senior Business Service role (Accounts Payable)
• Proven leadership and mentoring experience.
• Prior experience working in complex business environments with varied stakeholder management.
• Takes initiative to resolve complex queries including follow up with relevant stakeholders.
• Self-motivated, self-starter and proactive.
• Professional and committed approach.
• Proactively been involved in business process improvements.
• Prior experience working through a finance system migration transformation project (NetSuite)

Benefits to you:

• Generous team member discounts on all Myer products, including team-member exclusive discounts.
• Access to lifestyle leave and volunteer leave – arrange work around your life, not life around work.
• A supportive leadership and team network to set you up for success.
• Career growth and succession opportunities across the business.

Here, you're not only an employee. You're a valued Team Member with real dreams that we want to help you chase, no matter how big or small. At Myer, we're all about making your work life meaningful. We want you to experience life's special moments fully, which is why we take pride in offering balance and flexible options to get you to where you want to be.

Wherever you are and wherever you're going, we'll meet you there and get you to your destination. With your enthusiasm and our support, we're fully committed to helping you thrive and flourish. The future lies in your hands.

Welcome Home

Aust. Working Rights: To be eligible to apply for this job, you must have Australian working rights. For further information contact the Australian Department of Immigration.

Equal Opp. Employer: We pride ourselves on the diversity of the people who work at Myer, representing the community in which we serve.

Agency note: Myer Pty Ltd does not accept unsolicited resumes/candidate profiles from external agencies or suppliers via any method. Any candidates submitted in an unsolicited manner, will be considered a direct candidate application to Myer and no fee will be payable.

Applications close: 19 Nov 2025 AUS Eastern Daylight Time