Bakery Retail Manager

2 days ago

Perth, Western Australia Miller + Baker Full time $75,000 - $80,000 per year

We're seeking an experienced and visionary Retail Operations Manager to lead all aspects of customer service, team performance, stock and systems management, and retail strategy at our bustling, highly regarded artisan bakery and café in inner-city Perth.

About Us

We are an award-winning, grain-to-loaf bakery known for our commitment to regenerative agriculture, sustainability, and artisan craftsmanship. Our retail space is dynamic and fast-paced, serving a loyal and growing customer base of locals, professionals, and food lovers.

About the Role

You will be responsible for overseeing all front-of-house operations, driving retail performance, and leading a skilled team in delivering warm, efficient, high-level service. This role combines strategic planning, operational execution, and hands-on leadership, with a focus on excellence in every detail—from customer experience to workflow, sales growth, and team culture.

Key Responsibilities

  • Lead and manage a team of up to 15 staff, including baristas, supervisors, and retail staff, across a 7-day operation

  • Drive retail strategy, including rostering, cost controls, stock management, upselling, and promotional activity

  • Implement and oversee systems to ensure smooth and efficient daily operations

  • Set and track KPIs for sales, labour, customer satisfaction, and team performance

  • Collaborate with leadership on product planning, visual merchandising, and marketing initiatives

  • Develop staff through structured performance reviews, coaching, and professional development

  • Ensure compliance with all health, safety, and food service regulations

Essential Requirements

  • Minimum 7 years' experience in multi-site hospitality management (bakery, café, or retail food environments)

  • Proven ability to scale systems and lead large, diverse teams in fast-paced, high-volume settings

  • Demonstrated experience in labour and stock cost control, workflow optimisation, and retail performance metrics

  • Background in artisan food or specialty coffee environments preferred

  • Excellent interpersonal, conflict resolution, and leadership skills

  • Tech-savvy with experience using POS, workforce management, and inventory systems (e.g., Square, Deputy, Xero)

  • A degree in business, hospitality management, or related field (preferred)

  • Barista experience and knowledge of third wave coffee practices

  • Food Safety Supervisor certification

Desirable Extras

  • Experience working in industry-leading food businesses

  • Experience working with regenerative or ethically sourced produce

  • Design or merchandising experience

  • Professional development in coaching or team psychology

This is a rare opportunity for a highly experienced hospitality leader to join a creative and values-driven business at a senior level. You will work closely with the founders to shape the future of a much-loved local institution.

Job Types: Full-time, Permanent

Pay: $75,000.00 – $80,000.00 per year

Benefits:

  • Employee discount

Education:

  • Bachelor Degree (Preferred)

Experience:

  • multi-site hospitality : 4 years (Required)
  • Team management: 7 years (Required)

Licence/Certification:

  • Full Driver Licence (Required)

Work Authorisation:

  • Australia (Required)

Location:

  • Perth, WA (Required)

Work Location: In person

Application Deadline: 10/07/2025

  • Bakery Manager

    4 weeks ago

    Perth, Western Australia Coles Full time

    From small everyday moments to larger-scale changes unique to a business like ours, as a Retail Leader, you'll really see the difference your work makes every day. Whether you're in a store, distribution centre, manufacturing site, or on the road, you're an important part of an Aussie icon at the heart of the nation.About the roleReporting to the Store...

  • Bakery Manager

    2 weeks ago

    Perth, Western Australia Coles Group Full time $60,000 - $90,000 per year

    From small everyday moments to larger-scale changes unique to a business like ours, as a Retail Leader, you'll really see the difference your work makes every day. Whether you're in a store, distribution centre, manufacturing site, or on the road, you're an important part of an Aussie icon at the heart of the nation.About the roleReporting to the Store...

  • Cafe Manager

    2 weeks ago

    Perth, Western Australia Pinjarra Bakery Full time $90,000 - $120,000 per year

    Why Pinjarra Bakery?MissionThrough the love of baking, we're committed to providing consistently delicious, unpretentious, feel good food and crowd-pleasing pies. We focus on freshness, using quality ingredients and creating simple pleasures for every customer who walks through the door, leaving them with an experience that's remembered long after the last...

  • Wholesale Bread Sales, Good seeds roasters Client Care-

    2 weeks ago

    Perth, Western Australia Common Bakery Full time $60,000 - $80,000 per year

    Wholesale Bread Sales, good seeds roasters  Client Care-Employment Type: Casual – Hourly Rate + Car Allowance + Phone AllowanceAbout UsCommon Bakery is an artisan bakery supplying fresh, high-quality bread to cafés, restaurants, and retail partners across the community. We pride ourselves on long-term relationships, reliability, and great food.Good seeds...

  • Pastry cook

    6 days ago

    Perth, Western Australia Tammys Bakery Full time $45,000 - $60,000 per year

    About the role Tammy's Bakery is seeking an experienced Pastry Cook to join our skilled team in our East Victoria Park, WA 6101 location. As a Pastry Cook, you will be responsible for crafting delightful baked goods and desserts to delight our customers. This is a full-time role, offering the opportunity to work in a dynamic hospitality environment with a...

  • Picker Packer Night Team Leader

    1 week ago

    Perth, Western Australia Mary Street Bakery Full time $60,000 - $80,000 per year

    Mary Street Bakery is an artisan bakery producing a high volume of bread, donuts and pastries for supply to our venues and wholesale customers from our purpose built warehouse in Bassendean.We are seeking an experienced Packing Manager to lead our packing team to ensure our goods are packed and labelled ready for delivery on time for delivery drivers.The...

  • Business Development Executive

    2 days ago

    Perth, Western Australia Laurent Bakery Group Pty Ltd Full time $70,000 - $120,000 per year

    Business Development Manager - Perth – Food Manufacturing/Bakery – Laurent Bakery GroupLocation: Perth, WAHours– Flexible Full-Time PermanentEmployee benefits -competitive salary, vehicle allowanceSell a premium product you can be proud of, every dayOur company is growing, and we need a positive and motivated brand ambassador to drive sales growth by...

  • Qualified Baker

    2 weeks ago

    Perth, Western Australia Hot Bread Retail Group PL and Big Loaf PL Full time $45,000 - $75,000 per year

    Are you a passionate Qualified Baker with a flair for creating delicious Bread? Do you thrive in a creative kitchen environment? If so, we want you to join our team at Big Loaf Factory Bakery in O'Connor.Permanent and Casual Positions AvailablePosition Overview:We are seeking qualified bakers who take pride in their craft and are eager to contribute to our...

  • Quality Assurance Manager WA

    1 week ago

    Perth, Western Australia ARYZTA Australia & New Zealand Full time $120,000 - $180,000 per year

    About Us:ARYZTA is an international food company headquartered in Switzerland, holding a leading global position in B2B bakery industry across Europe and Asia-Pacific regions. Catering to widely diverse customer channels including grocery, convenience, quick-service restaurants, bakeries, and foodservice, ARYZTA employs approximately 7,500 people around the...

  • Sales Manager Perth

    4 weeks ago

    Perth, Western Australia IRCA Group Full time

    OverviewJoin to apply for the Sales Manager Perth role at IRCA GroupCompany: IRCA Group is a leading international B2B provider of semi-finished ingredients for the bakery, pastry, and gelato markets. Our products cater to independent producers as well as large food manufacturers. We produce chocolate, decorations, creams, inclusions, pastry mixes, gelato...