Technical Service Delivery Manager

17 hours ago

Brisbane, Queensland, Australia Aussie Broadband Full time $120,000 - $180,000 per year
Tech superhero, saving the day for clients by leading tech teams to deliver super service and conquering any challenge

At Aussie Broadband we see difference as our point of difference. We celebrate it, we support it, and thrive on it – because it means our team can bring their whole selves to work, and that we can better represent our customers and community. We're proud to be an Equal Opportunity Employer, and our stand for inclusion and diversity is just one way we can demonstrate our value of 'Be Good to People'.

Why work for Aussie?

We are Australian operated, local from the ground up and now ranking the 5th largest telco in Australia. We're fast growing and not slowing down

Our fantastic culture lives and breathes our values:

Don't be ordinary, be awesome

Think BIG

No bullsh*t

Be good to people

Have fun

Don't just take our word for it – We have been named one of the top employers in Australia by HRD magazine. We are one in only thirteen 5-star Employers of Choice and on top of this, Aussie is one of only four 5-star employers in its size category

And not only do we care for our people, but we also support our community through sponsorships, staff-led fundraising programs, corporate donations, generous community service leave for our staff, relief for disaster-affected customers, and much more which can be found here.

What your responsibilities will include, but are not limited to:

Lead goverance on assigned accounts (monthly performace reporting and SLA management, capacity planning, customer documentation)
Created and presented monthly service performance reports
Pro-actively build and maintain good working relationships with a wide range of IT and business stakeholders
Working collaboratively within ABB management teams to project manage design work, extended and/or new services for a client in line with expectations

What we're looking for:

Proven experience working in an IT operations or service delivery leadership role within a complex organisation that utilises a hybrid mix of technologies and partnership models
Knowledge of infrastructure solution and operations such as virtual machine management (Hyper-V, ESXi), SD-WAN and other cloud-based services
Experience with IT service manage processes and systems (Incident, problem, Change, Request etc)
Ability to balance competing customer, business, and technical demands to ensure agreed deliverables are achieved on time and to expected standards

If you're after a tribe of innovative storytellers, apply directly or get in touch today with our fantastic team at

If you feel don't meet all the requirements for this role, we'd love you to still consider applying. We are unconventional in many ways, and we like to think outside the box with the people we hire.

  • Technical Delivery Manager

    4 days ago

    Brisbane, Queensland, Australia UpperGround by Hudson Full time $120,000 - $180,000 per year

    Technical Delivery Manager – ICT Transformation Program A large Queensland Government department is seeking a Technical Delivery Manager to lead and coordinate the delivery of ICT infrastructure and system transition projects within a complex enterprise environment. You will play a key role in managing technical workstreams that support significant...

  • Technical Service Delivery Manager, Brisbane

    20 hours ago

    Brisbane, Queensland, Australia Nexon Asia Pacific Full time $120,000 - $180,000 per year

    Technical Service Delivery ManagerNexon's Service Delivery team employs a robust service management framework aligned with ITIL best practices, ensuring transparency and effective oversight of operations. This guarantees that all critical service activities are seamlessly coordinated and delivered according to established service level agreements.The...

  • Service Delivery Manager

    1 week ago

    Brisbane, Queensland, Australia Better Staff Full time $120,000 - $150,000 per year

    This is an exciting opportunity to join a highly regarded IT Service Provider delivering managed and professional services to mid-market and enterprise clients.About the RoleAs the Service Delivery Manager, you will be responsible for overseeing the delivery of IT services to clients, working closely with internal teams across technical operations,...

  • Service Delivery Manager

    1 week ago

    Brisbane, Queensland, Australia Suncorp Group Full time $150,000 - $250,000 per year

    Permanent Full Time OpportunityHybrid Working Environment + Bonus + Flexi Days (up to 5 days extra leave)Brisbane location with great WFH flexibilityAre you an experienced IT professional with a strong technical foundation and a passion for delivering high-performing enterprise services? We're seeking a technically driven Service Delivery Manager to lead and...

  • Technical Delivery Lead

    2 weeks ago

    Brisbane, Queensland, Australia Great Southern Bank Full time $120,000 - $180,000 per year

    As the Technical Delivery Lead you will manage the end-to-end technical delivery for Great Southern Bank's critical technology systems. You will manage a diverse team of multi discipline technical specialists creating a culture of exceptional service, teamwork, commitment to excellence and a professional ethic that enables the achievement of platform and...

  • Service Delivery Manager

    2 weeks ago

    Brisbane, Queensland, Australia Whizdom Full time $130,000 - $140,000 per year

    Service Delivery Manager About the roleLead ICT service delivery and projects across a growing multi-site health network. Hands-on background essential. $130–140K + super. Brisbane-basedAre you a technically grounded IT leader ready to take the next step in your career?We're working with a growing health organisation to find a Service Delivery Manager who...

  • Service Delivery Manager

    1 week ago

    Brisbane, Queensland, Australia KPMG Australia Full time $90,000 - $120,000 per year

    Job Description About the Team Our Enterprise TASI team brings together expertise in intelligent automation, data engineering, and software integration to help clients align their technology capabilities with strategic and operational goals. We leverage KPMG's extensive national and global network, adopting a multidisciplinary approach to unlock the full...

  • Service Delivery Manager

    6 days ago

    Brisbane, Queensland, Australia Coforge Full time $120,000 - $180,000 per year

    Role: Service Delivery Manager InfrastructureJob Type: Full time/ContractLocation: BrisbaneExperience: 8+ yearsThe PositionThe Onsite IT Infrastructure Delivery Manager will be responsible for end-to-end delivery, governance, financial performance and delivery led growth. The role demands a strategic mindset with hands-on leadership across operations,...

  • Technical Services Manager

    13 hours ago

    Brisbane, Queensland, Australia Auto & General Australia Full time $120,000 - $180,000 per year

    Brief DescriptionManager, Technical ServicesThe Role:Are you a seasoned infrastructure leader ready to shape the future of technology services? In this pivotal role, you'll lead the delivery of reliable, secure, and scalable infrastructure services while managing a high-performing team. Drive strategic initiatives and ensure operational excellence in a...

  • Service Delivery Specialist

    3 days ago

    Brisbane, Queensland, Australia Queensland Treasury Full time $80,000 - $120,000 per year

    Are you passionate about driving operational excellence in IT service delivery? We're seeking a Service Delivery Specialist to support our IT Service Management (ITSM) operations and Service Integration and Management (SIAM) framework. This role plays a key part in ensuring seamless delivery of IT services across internal teams and external vendors.Key...