Guest Experience Attendant

1 day ago

Clayton South, Victoria, Australia Village Cinemas Full time $25,000 - $40,000 per year

Calling all night owls Join Australia's Longest-Running Locally Owned Cinema Chain

Since 1954, Village Cinemas has been bringing the magic of movies to communities across Australia. We're looking for dedicated and reliable Guest Experience Attendants with a focus on cleaning to join our team. Help us ensure every guest enjoys a fresh and comfortable visit, while also having the opportunity to contribute to their overall cinema experience

Why Join Village Cinemas?

Working with us isn't just a job—it's an opportunity to be part of a brand with a legacy. When you join Village Cinemas, you'll enjoy:

  • Being a part of Australia's longest-running, locally owned and operated cinema chain, bringing magic to communities for over 70 years.
  • Exclusive perks, including discounts on the latest movies and cinema treats.
  • Career growth opportunities in a fun and dynamic environment

About the Role:

As a Guest Experience Attendant with a focus on cleaning, you'll play a crucial role in ensuring our guests have an exceptional experience, primarily by maintaining a clean and inviting environment. Reporting to the Site Senior Leaders, you'll be responsible for:

  • Keeping our cinemas spotless, ensuring a clean and comfortable environment for all.
  • Monitoring and cleaning guest spaces, including restrooms and lounge spaces, in line with company standards.
  • Cleaning service areas, storage spaces, and staff rooms, keeping them free of litter, spills, and dust.
  • Recognising additional cleaning requirements and resolving or reporting them to the appropriate person.
  • Adhering to company safety and hygiene standards to ensure a safe and welcoming environment.
  • Assisting with guest interactions, such as providing directions or answering simple inquiries, when needed.
  • Opportunity to train in guest facing roles with demonstrated enthusiasm.

About You:

We're looking for dependable and detail-oriented individuals who take pride in maintaining a clean and safe environment. While previous cleaning or customer service experience is a plus, what matters most is your:

  • Strong focus on health and safety standards.
  • Great communication and interpersonal skills.
  • Ability to work autonomously with excellent time management skills.
  • A genuine commitment to guest service and a great attention to detail.

Availability:

With great movies come great responsibilities We offer flexible, rotational shifts but need team members who can be available late evenings, including weekends, and public holidays. Evening and night shifts between 10:30pm–2:30am.

Ready to Apply?

If you're ready to bring your energy and enthusiasm to one of Australia's most-loved entertainment brands and contribute to creating unforgettable guest experiences, click Apply Now and join Village Cinemas today

We are proudly an equal opportunity employer. Applicants of all genders, identities and backgrounds will receive consideration for employment and commit, as a circle back employer, to responding to every applicant.

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