Customer Service Ambassador

1 day ago

Gladstone Park, Victoria, Australia Kinetic Full time $40,000 - $60,000 per year

The Opportunity

We are seeking an enthusiastic Customer Ambassador to join us part time to be the face of SkyBus. This role is all about creating outstanding first impressions, driving brand awareness, and helping customers choose SkyBus as their preferred airport transfer.

What You'll Do

  • Welcome and great customers at SkyBus terminals and inside airport.
  • Proactively promote SkyBus services using a confident, professional sales approach.
  • Convert prospective customers into SkyBus passengers and achieve set sales targets.
  • Assist with e-kiosk sales and provide accurate service information to travellers.
  • Represent SkyBus with immaculate personal presentation in line with uniform and grooming standards.
  • Help ensure terminals are spotless by regularly cleaning and sanitising customer areas.
  • Liaise with airport and contractor stakeholders to support seamless operations.
  • Champion excellent customer service, handling enquiries or difficult situations with empathy, professionalism, and respect.

What You'll Bring

  • Excellent communication and interpersonal skills with a warm, approachable style.
  • Confidence in engaging with the public and a passion for sales and customer service.
  • Strong personal presentation and the ability to represent a premium brand.
  • Ability to remain calm under pressure, solve problems quickly and de-escalate conflict where needed.
  • A self-motivated, energetic approach and adaptability in a fast-changing environment.

About Us
SkyBus is Australasia's leading airport transit company. We take passengers on trips of a lifetime, 365 days a year. Our services receive consistently high customer satisfaction ratings, and our iconic Australian-built red double decker buses are the pride of the fleet. We're a great place to work, we look after our people, and they are proud to work for SkyBus.

How to Apply?

If this sounds like you and you're ready for a rewarding career with SkyBus, click
Apply for this job
now There has never been a better time to join SkyBus.

SkyBus is proud to be an Equal Opportunity Employer and our people represent the community which we service. We invite all suitably qualified applicants to apply, including First Nations People, and people from diverse social, cultural and gender backgrounds.

  • Customer Service Officer

    2 days ago

    Noble Park, Victoria, Australia E&S Trading Full time $60,000 - $80,000 per year

    For over 60 years, we've has been helping customers create better living experiences through quality kitchen, bathroom and laundry solutions. Customers choose e&s for the expert advice and outstanding service from our team across our expanded state-wide locations. We are a proud, honest, and respectful employer and we are people first.We are now excited to...

  • Customer Service Officer

    1 day ago

    Noble Park, Victoria, Australia e&s Full time $60,000 - $90,000 per year

    For over 60 years, we've has been helping customers create better living experiences through quality kitchen, bathroom and laundry solutions. Customers choose e&s for the expert advice and outstanding service from our team across our expanded state-wide locations. We are a proud, honest, and respectful employer and we are people first.We are now excited to...

  • Trade Customer Service

    2 weeks ago

    Keilor Park, Victoria, Australia Vic Air Supplies Full time $60,000 - $90,000 per year

    Trade/Counter Salesperson – Keilor Park or Dandenong SouthVic Air Supplies is a leading Australian-owned supplier of heating, cooling, ventilation, and Sheetmetal products to the domestic and commercial industry. Proudly operating for over 30 years, we have built a reputation for quality products and excellent service.We are currently seeking an...

  • Customer Service Agent

    1 week ago

    Noble Park, Victoria, Australia Car-Trek Australia Pty Ltd Full time $60,000 - $80,000 per year

    About ISS First ResponseISS First Response is Australia's leading assistance provider for commercial vehicles, rail and industrial clients, providing breakdown support, roadside assistance and organising incident response Australia-wide 24/7. We have hundreds of clients across various programs and we are never required to do cold calling. This is all about...

  • Customer Service Operator

    1 day ago

    Noble Park North, Victoria, Australia National Patient Transport Full time $60,000 - $90,000 per year

    Customer Service Operator – Call Taker/Dispatcher (Communications Centre)$30.41/hour + 25% casual loading + shift allowances | Fast-paced, meaningful work in a supportive healthcare team in Noble Park NorthBe the voice behind the scenes. Support real patients, real-time.We're seeking confident, clear communicators with strong customer service instincts to...

  • Casual Customer Service and Sales Assistant

    7 days ago

    Chirnside Park, Victoria, Australia Beacon Lighting Full time $45,000 - $60,000 per year

    If you are passionate about sales and building strong customer rapport, we want youCasual customer service and sales role available at our Chirnside Park storeComprehensive and ongoing training - no lighting experience neededGenerous team member discounts, a fun team culture and performance based profit share incentivesBENEFITSTo reward you for your...

  • Electrical Inspector

    2 weeks ago

    Gladstone Park, Victoria, Australia Zinfra Full time $80,000 - $120,000 per year

    About UsZinfra is a leading partner in the design, build, operation and maintenance of Australia's energy and utilities infrastructure. Delivering a $1B portfolio annually, the work we do is essential to bringing energy to our communities safely and reliably, while powering the nation's energy transition. With a diverse workforce of more than 2,300, we...

  • Fleet & Yard Coordinator

    2 weeks ago

    Gladstone Park, Victoria, Australia Karmo Full time $45,000 - $60,000 per year

    Join our growing fleet operations team and play a key role in keeping our vehicles moving. You'll be responsible for coordinating yard activities, ensuring vehicles are clean, presentable, and ready for customers, and supporting vehicle movements between locations. If you're hands-on, organised, and enjoy working in a fast-paced environment, this role is for...

  • Supervisor

    2 weeks ago

    Gladstone Park, Victoria, Australia Kinetic Full time $90,000 - $120,000 per year

    About UsSkyBus isAustralasia'sleading airport transit company. We take passengers on trips of a lifetime 365 days a year. We are not your average bus company – we are fearless and have our eyes on the future.As a business who genuinely cares about ourcustomers, ourpeople, and ourenvironment, we are industry leaders in delivering zero-emission technology,...

  • CabMaster Designer/Drafter Cabinet Maker

    2 weeks ago

    Gladstone Park, Victoria, Australia Top-Notch Woodworks TN Full time $60,000 - $120,000 per year

    Company DescriptionAt Top-Notch Woodworks T/N, we are committed to delivering high-quality cabinetry and joinery on time. Our team focuses on efficient workflows and meticulous craftsmanship, ensuring exceptional results for all our projects.Role DescriptionThis is a full-time role for a CabMaster Designer/Drafter Cabinet Maker, located on-site in Gladstone...