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NSC Consultant

2 weeks ago

Melbourne, Victoria, Australia AMP Full time $60,000 - $80,000 per year
Job Description:
  • Online application - closing Saturday 14 June 2025
  • Digital assessment - links will be sent on Tuesday 17 June 2025 and assessments to be completed by Sunday 22 June 2025
  • Interviews - will be scheduled for week commencing Monday 23rd of June 2025 in person at our Melbourne
  • The start date for this intake is Monday 21 July 2025
What you will bring to the team
  • Contact centre or financial services experience is desirable but not essential
  • Previous experience in a customer/client service role (including retail, hospitality, health care etc) will be highly regarded
  • Experience in or ability to work in a highly regulated structured workplace
  • Always "put customer first" and be able to build rapport and establish relationships
  • Excellent verbal & written communication skills with ability to adapt style where necessary depending on audience and deliver messages in a clear, concise, confident and professional manner
  • Naturally shows empathy towards advisers and customers
  • Strong computer literacy is essential including ability to navigate across multiple applications/systems
  • Highly developed numeracy skills with the ability to interpret and communicate numerical information effectively

AMP