Area Manager

Maxima is driven by a desire to reframe what's possible by making a real difference to the lives of those in our local communities.  As the Area Manager you will be responsible for overseeing the delivery of high-quality and effective services across multiple sites within the Southern region, whilst ensuring the achievement of organisational and customer-focused outcomes. With a focus on performance, you will lead, coach and support frontline staff to meet and exceed performance targets, including driving continuous improvement and ongoing development within your team.

With a passion for promoting awareness and inclusion of people with disabilities in the workplace, you will advocate and provide education on employment barriers our customers face, while developing and nurturing broad stakeholder relationships to enhance service delivery. At times, the Area Manager will be involved in practical and hands on training with staff, customers and employers.

You will...

• Lead, manage, mentor and provide guidance to the frontline delivery team across multiple sites, ensuring service levels and performance remain optimal
• Operate within established budget and drive income and profitability through quality service delivery
• Ensure team Key Performance Indicators (KPIs) and contractual obligations are consistently met and exceeded.
• Advocate for Customers to ensure their rights are protected and their voices are heard in matters relating to employment services
• Provide direct support and/or case conferencing for all frontline staff to maximise results
• Manage the delivery of services ensuring alignment with the National Service Delivery Model, contractual obligations and the National Disability Services Standards
• Analyse data and reports to drive business performance
• Manage and support staff development and professional growth
• Recruit new staff and manage individual and team performance
• Manage and report on customer progression and capacity building, placements and outcomes ensuring performance gaps are addressed
• Develop and nurture strong relationships with stakeholders to enhance service delivery
• Build employer confidence in hiring people with disabilities, including through the delivery of regular Employer Confidence workshops/webinars
• Drive outstanding stakeholder experience, ensuring customers, employers and other stakeholders receive high-quality and consistent services and support
• Lead, host and participate in direct local marketing and events/forums with employers and community stakeholders to promote Maxima's purpose and services

What will you need to succeed?

You will have exceptional leadership and relationship building skills, and the ability to think strategically and motivate teams across a number of sites. You will also have;

• An absolute commitment to promoting diversity, inclusion and equal opportunity in the workplace
• Strong interpersonal, problem-solving, organisational and time management skills
• The ability to work and remain resilient in a fast- paced, KPI driven and changing environment
• Strong commercial acumen, analytical skills and financial literacy
• Able to work on multiple projects simultaneously
• A willingness to undertake ongoing training and professional development
• Relevant State/Territory Drivers Licence (essential)
• A current National Criminal History Record Check (Police Clearance), Working with Children Check

Ifyou are committed to making a difference and have experience leading teams within disability employment services (or related), we encourage you to apply for this exciting leadership opportunity.

This role will work across the Southern Region of Adelaide.

Discover our Employee Work Perks + Benefits

At Maxima our people are at the heart of everything we do. Our Employee Work Perks + Benefits are designed to enhance the work-life balance and wellbeing of our staff. This reflects our deep belief that investing in our people strengthens our organisation, enabling us to make a greater impact in the communities we serve.

Join a team that invests in you – because your success is our success

• Salary Sacrifice Packaging:$15,899 salary sacrifice packaging available.
• Flexibility: Enjoy work-life balance with flexible work arrangements & access to work a 9 day fortnight
• Birthday Leave:Enjoy a day of paid leave on your Birthday – our gift to celebrate you
• Wellbeing Leave:A paid day off every 3 months (pro-rata) to attend personal events and milestones, promoting work-life balance and overall wellbeing.
• Family Matters: 6 weeks Paid Parental Leave, extended pregnancy & fertility leave provisions, accrual of leave entitlements & continuity of service
• Public Holiday Substitution: Swap a public holiday every year for another day that holds significance
• Health + Wellbeing: Access to flu vaccination program, Employee Assistance Program & skin check reimbursement & health
• Extended Leave Provisions: Purchased leave, First Nations ceremonial & cultural leave, blood donation leave, family & domestic violence leave.
• Career Growth + Recognition:Continuous training and development, awards and recognition.

View our website for more details on what we have to offer and discover your future career and employer

Join the Maxima Team

Maxima is a national, profit-for-purpose community-based organisation with vast experience providing employment and disability support services across Australia. We advocate for an inclusive and diverse workforce and support equal employment and learning opportunities for all Australians.

We distinguish ourselves by fostering a positive and caring workplace culture, led by a supportive leadership team. We pride ourselves on maintaining a professional, community-focused culture with a strong emphasis on the wellbeing of our customers and staff.

We welcome applications for both full-time and part-time positions, and are open to discussing flexible work arrangements for the right candidate. As a flexible and supportive workplace, we are committed to accommodating a variety of working hours and arrangements to help our team thrive.

How to Apply

Click 'Apply Now' to complete our online application form and attach a copy of your resume and cover letter.

Maxima believes in the strength of a diverse workforce. We welcome applicants who have a disability, identify as First Nations, are from culturally and linguistically diverse backgrounds or are members of the LGBTQIA+ community. The life experiences of our employees help us build strong relationships with our customers and enables us to deliver services that benefit all members of our community.

If you need an adjustment in the recruitment process, please call or email and advise us of your preferred method of communication.