Customer Support Advisor

2 weeks ago

Sunshine Coast, Australia Comlink Australia Full time $60,000 - $80,000 per year

Join Comlink Australia as a Customer Support Advisor

Do you thrive in a fast-paced, client-focused environment? Comlink Australia is seeking two enthusiastic Customer Support Advisors to join our team. This is your opportunity to help clients navigate their care journey while working in an environment that values hard work, connection, and fun.

What You'll Do:

  • Be the welcoming voice for clients, managing bookings, changes, and cancellations.
  • Provide first-point resolutions, addressing client needs during their initial contact.
  • Collaborate with Schedulers and Care Partners to coordinate changes to client schedules.
  • Accurately record and document all client service requests in our systems.
  • Process client contribution payments and assist with invoicing and claims.
  • Foster a supportive team environment where we work hard but always make time to connect, have fun, and support each other—balancing busy days with a great team spirit.

Who We're Looking For:

We're looking for candidates who:

  • Genuinely care about making a difference in someone's life and are passionate about community service.
  • Deliver client-centric solutions and think quickly on their feet.
  • Have strong administrative and data entry skills with attention to detail.
  • Possess outstanding customer service skills and can build rapport with clients.
  • Are organised, self-motivated, and manage their time effectively.
  • Stay calm under pressure, showing resilience and empathy.

Additional Information:

  • Part-time role available - 3 days per week
  • Location: Vitality Village, Birtinya
  • Paid compliance checks, including NDIS Worker Screening

Why Join Us?

  • Supportive team environment with a great organisational culture.
  • Flexible work arrangements to suit your needs.
  • Salary packaging opportunities to increase your take-home pay.
  • Paid Birthday Leave—enjoy your special day with a paid day off.
  • Discounted gym memberships and Employee Assistance Programme for your well-being.
  • Paid training and ongoing learning to help you grow.
  • At Comlink, we work hard but make time to connect and have fun. You'll join a team where collaboration and joy are just as important as the care we provide.

About Us:

Comlink Australia is built on care, compassion, integrity, and respect. For over 35 years, we've empowered clients to live and age well in their homes and communities. We are trailblazers in promoting healthy ageing, and we invite you to join us in making a lasting impact.

Our Values:

  • Our table is round—we are one team, where every voice matters.
  • See the human—we treat everyone with dignity and respect.
  • The right way, and again—we're committed to continuous improvement.
  • Brilliantly bold—we own our decisions and learn from them.
  • Make a little magic—our clients are at the heart of everything we do.

Ready to Join Us?

Use your cover letter to tell us who you are beyond your resume—what's your superpower, and how will you bring value to our team?

Applications close: 10th September 2025

Celebrating Diversity:

We welcome applications from diverse backgrounds, including the LGBTI community and people with disabilities. Diversity makes us stronger—come as you are

  • Customer Service Advisor

    2 weeks ago

    Sunshine Coast, Australia Pacific Motor Group Full time $60,000 - $90,000 per year

    JLR Service Advisor – Pacific Motor Group, Sunshine CoastJoin a prestige brand | Be part of a close-knit team | Deliver exceptional customer servicePacific Motor Group is seeking a passionate and customer-focused JLR Service Advisor to join our dynamic team on the beautiful Sunshine Coast. Representing the prestigious Jaguar Land Rover brand, this role is...

  • Telecommunications Customer Advisor

    2 weeks ago

    Sunshine Coast, Australia Buderim Communications Full time $104,000 - $130,878 per year

    About the role As a Customer Advisor at Buderim Communications', you will be responsible for providing exceptional customer service and technical support to our clients. This full-time position is based in our Buderim, Queensland office, where you will be part of a dynamic team dedicated to delivering cutting-edge telecommunications solutions.What you'll be...

  • Customer Service Advisor

    6 days ago

    Sunshine Coast, Queensland, Australia The Reset Sanctuary Full time $45,000 - $60,000 per year

    Company DescriptionThe Reset Sanctuary is a recovery center located in Maroochydore, dedicated to restoring the body and elevating the mind. Our facility provides a serene and supportive environment for those seeking recovery and wellness. The Reset Sanctuary is committed to delivering high-quality care and excellent customer service to all of our...

  • Customer Advisor

    4 weeks ago

    Sunshine Coast, Australia Bendigo Bank Part time

    OverviewIt starts here. With Bendigo Bank… and you.We've never been 'just a bank'. Just like you should never be 'just an employee'. We're united in our belief that in banking, better can be bigger, and together we're making it happen.Your role as a Customer Advisor puts you in the driver's seat of our service delivery, giving you the autonomy to do what...

  • Customer Advisor

    2 days ago

    Sunshine Coast, Queensland, Australia NAB Full time $60,000 - $80,000 per year

    Branch Customer Advisor – Banking – MaryboroughAre empowered to make a positive difference for customers and communitiesGiven the opportunity to learn, grow and achieve.Deliver a seamless, consistent, and tailored customer experience every dayOur people are customer obsessed. They prioritise the needs and satisfaction of the customer above all else. ...

  • Customer Engagement Advisor

    2 weeks ago

    Sunshine Coast, Australia Comlink Australia Full time $60,000 - $90,000 per year

    Why choose us?Great organisational culture and supportive team environmentComlink Australia recognises, values and invests in youWork flexibly (we do our best to accommodate your individual needs and recognise that good work can be done in many ways)Salary packaging opportunitiesPaid Birthday Leave - enjoy a paid day off on your birthdayDiscounted gym...

  • Customer Advisor

    2 days ago

    Gold Coast, Australia NAB - National Australia Bank Full time

    **Work type**: Permanent Part time, Permanent Full time **Region**: QLD- Brisbane South & Gold Coast **Customer Advisor** Your job is just one part of your life. When you bring your ideas, energy, and hunger for growth to us, you’ll be recognised and rewarded for your contribution in return. You’ll have our support to excel for our customers, deliver...

  • Customer Advisor

    2 weeks ago

    North Coast, Australia NAB - National Australia Bank Full time $50,000 - $80,000 per year

    Customer Advisor - Townsville, QLDJob number: 802940Primary position location: QLD- North coast regionCategory: Banking & Financial ServicesCategory: Retail/ConsumerWork type: Permanent Part timeClosing at: Sep :55 AESTFavouriteBranch Customer Advisor – Banking – Townsville and Aitkenvale (3 positions available)Are empowered to make a positive difference...

  • Senior Service Advisor

    2 weeks ago

    Sunshine Coast, Australia Pacific Motor Group Full time $90,000 - $120,000 per year

    Senior Service AdvisorAre you an experienced Service Advisor ready to take the next step in your career? Join our dynamic team as a Senior Service Advisor and become the key link between our valued customers and our workshop team.About the RoleAs a Senior Service Advisor, you will be the first point of contact for our service customers. You'll oversee the...

  • Customer Advisor

    2 weeks ago

    South Coast, Australia NAB - National Australia Bank Full time

    **Work type**: Permanent Part time **Region**: NSW- South coast region - Recognised as a top #3 employer on the 2022 LinkedIn Top Companies list to grow your career. - Make a real difference for our customers and communities - Be rewarded and recognised for the value you bring **It’s more than a career at NAB. It’s about more opportunity, more moments...