POD / Customer Service Officer
3 days ago
The Role:
- Monday to Friday | 10:00am to 6:06pm.
- Scanning of all paper-based PODs into the transport system and sorting into batches for archiving in line with company standards.
- Promptly respond to all enquiries from internal and external stakeholders.
- Scanning of manifests and consignment notes.
- Ensure all data from uploads are valid and relevant.
- Complete administrative duties and data entry.
- Taking a high level of in bound calls for customer enquiries
Benefits:
- Start in a fulltime permanent position
- Free, on-site parking available
- Annual leave + Sick leave + Guaranteed hours
- Supportive environment with ongoing feedback and guidance to ensure you succeed
- Regular working hours with weekly pay cycle
- Free access to our Employee Assistance Program, Mental Wellbeing Program and Workplace Banking Program.
- Be recognised for your hard work through our employee recognition program
- Workplace Benefits Program providing discounts to many major retailers.
- Health Fund discounts for single or family cover.
Skills and Qualifications:
- Proven experience in a fast paced customer service based role is highly regarded
- Knowledge of Microsoft Excel and Outlook
- Positive "Can Do" attitude with a focus on providing a high level of service
- A proactive, organised individual that can work with and a collaborative team.
- Customer experience ethic with a customer first and last approach.
Followmont Transport
is a passionate family business 100% dedicated to service and maintain a hands-on relationship with customers, our people and suppliers. If this opportunity sounds interesting and align with your values, please apply or send your resume to
Location: Rockhampton
Service | Unity | Passion | Integrity | Innovation | Care
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