Client Advisor

About Us
Kieser Australia is a network of integrated Physiotherapy, Rehabilitation, and Strength & Conditioning Clinics. Our team of Physiotherapists, Exercise Physiologists, and Exercise Scientists are dedicated to providing the highest standard of care using science and evidence-based methods to achieve the best outcome.

The Role
Responsibilities
Join the Kieser Collingwood team as a Client Advisor, a role committed to welcoming our clients with enthusiasm and care. Responsibilities include:

• Coordinating client appointments and managing a busy electronic clinic diary
• Processing client payments (EFT, HiCaps, MediPass)
• Promoting Kieser's products and services
• Conducting membership consults
• Providing administrative support to the leadership and clinical team
• Answering questions and resolving problems for clients and team members
• Consistently deliver high-quality service in accordance with Kieser standards
• Ideal candidates thrive in a client-facing environment, exude positivity, and consistently deliver exceptional experiences. Attention to detail and superior computer and IT skills are beneficial.
• This is a part-time role.

If you are passionate about building relationships and growing your career in healthcare, we'd love to hear from you.

Required
Qualifications & Certifications

• Valid working rights in Australia
• First Aid & CPR Certification
• National Police Check

Desirable

• 2+ years of relevant work experience

Benefits

• Complimentary access to our strength and conditioning facility + concessional fees for family members
• Comprehensive induction and ongoing professional development
• Career pathways within Kieser
• Wellbeing Program
• 1 day of Recharge Leave and a half day of Birthday Leave
• An unbeatable team culture, fun working environment and social events
• Leadership Program for aspiring leaders
• 12 weeks paid parental leave for primary carers

Diversity & Inclusion
We value inclusion and diversity and are committed to creating a safe, confident, and celebratory work environment. We encourage people from all backgrounds to apply.

Only shortlisted candidates will be contacted.